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Table Of Contents
Troubleshooting SRM Administration 10
To help identify the cause of any problems you encounter during the day-to-day running of SRM, you might
need to collect SRM Server or client log files to review or send to VMware Support.
Errors that you encounter during SRM operations appear in error dialog boxes or appear in the Recent
Tasks window. Most errors also generate an entry in an SRM log file. Check the recent tasks and log files for
the recovery site and the protected site.
When searching for the cause of a problem, also check the VMware knowledge base at
http://kb.vmware.com.
This chapter includes the following topics:
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“Limitations to Protection and Recovery of Virtual Machines,” on page 93
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“SRM Events and Alarms,” on page 96
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“vSphere Replication Events and Alarms,” on page 106
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“Collecting SRM Log Files,” on page 109
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“Access the vSphere Replication Logs,” on page 112
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“Resolve SRM Operational Issues,” on page 113
Limitations to Protection and Recovery of Virtual Machines
The protection and recovery by SRM of virtual machines is subject to limitations.
Protection and Recovery of Suspended Virtual Machines
When you suspend a virtual machine, vSphere creates and saves its memory state. When the virtual
machine resumes, vSphere restores the saved memory state to allow the virtual machine to continue without
any disruption to the applications and guest operating systems that it is running.
Protection and Recovery of Virtual Machines with Snapshots
Array-based replication supports the protection and recovery of virtual machines with snapshots, but with
limitations.
You can specify a custom location for storing snapshot delta files by setting the workingDir parameter in
VMX files. SRM does not support the use of the workingDir parameter.
Limitations also apply if you are running versions of ESX or ESXi Server older than version 4.1.
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If the virtual machine has multiple VMDK disk files, all the disk files must be contained in the same
folder as the VMX file itself.
VMware, Inc.
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