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Table Of Contents
In addition to the generic error, the message provides more detailed information about the problem, similar
to the following examples.
n
VRM Server generic error. Please check the documentation for any troubleshooting information.
The detailed exception is: 'org.apache.http.conn.HttpHostConnectException: Connection to
https://vCenter_Server_address refused'. This error relates to problems connecting to
vCenter Server.
n
Error - VR synchronization failed for VRM group virtual machine name. Sync monitoring
aborted. Please verify replication traffic connectivity between source host and target VR
server. Sync will automatically resume when connectivity issues are resolved.. This problem
relates to a synchronization operation error.
n
Error - Unable to reverse replication for the virtual machine 'virtual machine name'. VRM
Server generic error. Please check the documentation for any troubleshooting information. The
detailed exception is: 'org.hibernate.exception.LockAcquisitionException: Transaction
(Process ID 57) was deadlocked on lock resources with another process and has been chosen as
the deadlock victim. Rerun the transaction. This problem relates to a deadlock in Microsoft SQL
Server.
Cause
vSphere Replication sends this message when it encounters configuration or infrastructure errors. For
example, network issues, database connection issues, or host overload.
Solution
Check the detailed exception message for information about the problem. Depending on the details of the
message, you can try to retry the failed operation, restart vSphere Replication, or correct the infrastructure.
Generating Support Bundles Disrupts vSphere Replication Recovery
If you generate a vSphere Replication log bundle and at the same time attempt to run a recovery, the
recovery might fail.
Problem
In heavily loaded environments, generating log bundles can cause vSphere Replication connection problems
during recovery operations. Recovery fails with the error
VRM Server generic error. Please check the documentation for any
troubleshooting information. The detailed exception is: 'Failed write-locking
object:
object_ID'.
Cause
vSphere Replication server is blocked when the log bundle is generated. This situation occurs if the storage
for the vSphere Replication virtual machine is overloaded.
Solution
Rerun the recovery. If the recovery still fails, reevaluate the storage bandwidth requirements of the cluster
on which vSphere Replication is running, and the network bandwidth if the storage is NAS.
Recovery Plan Times Out While Waiting for VMware Tools
Running a recovery plan fails with a timeout error while waiting for VMware Tools to start.
Problem
Recovery operations fail at the Shutdown VMs step or Waiting for VMware Tools step of a recovery plan.
Chapter 10 Troubleshooting SRM Administration
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