5.5

Table Of Contents
Solution
Install VMware Tools on the protected virtual machines. If you do not or cannot install VMware Tools on
the protected virtual machines, you must configure SRM not to wait for VMware Tools to start in the
recovered virtual machines and to skip the guest operating system shutdown step. See “Change Recovery
Settings,” on page 85.
Reprotect Fails After Restarting vCenter Server
After you restart vCenter Server, when you use vSphere Replication, reprotect operations sometimes fail.
Problem
After you restart vCenter Server, when you use vSphere Replication, reprotect operations fail with the error
Error - Unable to reverse replication for the virtual machine
'virtual_machine'. The session is not authenticated.
Cause
After vCenter Server restarts, it fails to refresh some sessions that SRM uses to communicate with
vSphere Replication and causes reprotect to fail.
Solution
Restart the SRM services on both of the sites.
Rescanning Datastores Fails Because Storage Devices are Not Ready
When you start a test recovery or a recovery, some SRAs send responses to SRM before a promoted storage
device on the recovery site is available to the ESXi hosts. SRM rescans the storage devices and the rescan
fails.
Problem
If storage devices are not fully available yet, ESXi Server does not detect them and SRM does not find the
replicated devices when it rescans. This can cause several problems.
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Datastores are not created and recovered virtual machines cannot be found.
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ESXi hosts become unresponsive to vCenter Server heartbeat and disconnect from vCenter Server. If
this happens,vCenter Server sends an error to SRM and a test recovery or real recovery fails.
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The ESXi host is available, but rescanning and disk resignaturing exceed the SRM or vCenter Server
timeouts, resulting in an SRM error.
Cause
The storage devices are not ready when SRM starts the rescan.
Solution
To delay the start of storage rescans until the storage devices are available on the ESXi hosts, increase the
storageProvider.hostRescanDelaySec setting to a value between 20 and 180 seconds. See “Change Storage
Provider Settings,” on page 87.
NOTE In SRM 5.1 and earlier, you might have used the storageProvider.hostRescanRepeatCnt parameter to
introduce a delay in recoveries. Use the storageProvider.hostRescanDelaySec parameter instead.
Site Recovery Manager Administration
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