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Table Of Contents
Troubleshooting vCenter Server
Installation or Deployment 7
The vCenter Server installation or deployment troubleshooting topics provide solutions to problems that
you might encounter during the vCenter Server installation or vCenter Server Appliance deployment
process.
This chapter includes the following topics:
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Collecting Logs for Troubleshooting a vCenter Server Installation or Upgrade
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Attempt to Install a Platform Services Controller After a Prior Installation Failure
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Microsoft SQL Database Set to Unsupported Compatibility Mode Causes vCenter Server Installation
or Upgrade to Fail
Collecting Logs for Troubleshooting a vCenter Server
Installation or Upgrade
You can collect installation or upgrade log files for vCenter Server. If an installation or upgrade fails,
checking the log files can help you identify the source of the failure.
You can choose the Installation Wizard method or the manual method for saving and recovering log files
for a vCenter Server for Windows installation failure.
You can also collect deployment log files for vCenter Server Appliance.
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Collect Installation Logs by Using the Installation Wizard
You can use the Setup Interrupted page of the installation wizard to browse to the generated .zip
file of the vCenter Server for Windows installation log files.
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Retrieve Installation Logs Manually
You can retrieve the installation log files manually for examination.
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Collect Deployment Log Files for the vCenter Server Appliance
If the vCenter Server Appliance deployment fails, you can retrieve the log files and examine them for
the reason of the failure.
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Export a vCenter Server Support Bundle for Troubleshooting
You can export the support bundle of the vCenter Server instance in the vCenter Server Appliance
for troubleshooting using the URL displayed on the DCUI home screen.
VMware, Inc.
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