6.0.1

Table Of Contents
Microsoft SQL Database Set to Unsupported Compatibility Mode Causes
vCenter Server Installation or Upgrade to Fail
vCenter Server installation with a Microsoft SQL database fails when the database is set to compatibility
mode with an unsupported version.
Problem
The following error message appears: The DB User entered does not have the required permissions
needed to install and configure vCenter Server with the selected DB. Please correct the following
error(s): %s
Cause
The database version must be supported for vCenter Server. For SQL, even if the database is a supported
version, if it is set to run in compatibility mode with an unsupported version, this error occurs. For example,
if SQL 2008 is set to run in SQL 2000 compatibility mode, this error occurs.
Solution
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Make sure the vCenter Server database is a supported version and is not set to compatibility mode with
an unsupported version. See the VMware Product Interoperability Matrixes at
http://partnerweb.vmware.com/comp_guide2/sim/interop_matrix.php?.
Troubleshooting the vSphere Web Client
The vSphere Web Client topics provide solutions to potential problems you might encounter when using the
vSphere Web Client to manage vSphere components, including vCenter Single Sign-On and vCenter Server.
vCenter Server System Does Not Appear in vSphere Web Client Inventory
The vSphere Web Client does not display the vCenter Server systems that you expect to see in the inventory.
Problem
When you log in to the vSphere Web Client, the inventory appears to be empty or the vCenter Server system
you expected to see does not appear.
Cause
In releases of vSphere before vSphere 5.1, you log into individual vCenter Server systems with the vSphere
Client. Unless you work in Linked Mode, only one instance of vCenter Server appears in the inventory.
In vSphere 5.1 and 5.5, you log into the vSphere Web Client to view and manage multiple instances of
vCenter Server. Any vCenter Server system on which you have permissions appears in the inventory, if the
server is registered with the same Component Manager as the vSphere Web Client.
Solution
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Log in to the vSphere Web Client as a user with permissions on the vCenter Server system.
The vCenter Server system will not appear in the inventory if you do not have permissions on it. For
example, if you log in as the vCenter Single Sign On administrator user, you might not have
permissions on any vCenter Server system.
n
Verify that the vCenter Server system is registered with the same Component Manager as the
vSphere Web Client.
The vSphere Web Client discovers only vCenter Server systems that are registered with the same
Componenent Manager.
vSphere Troubleshooting
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