6.0.1

Table Of Contents
Contents
About vSphere Troubleshooting 5
Updated Information 7
1
Troubleshooting Overview 9
Guidelines for Troubleshooting 9
Troubleshooting with Logs 11
2
Troubleshooting Virtual Machines 13
Troubleshooting Fault Tolerant Virtual Machines 13
Troubleshooting USB Passthrough Devices 18
Recover Orphaned Virtual Machines 19
Virtual Machine Does Not Power On After Cloning or Deploying from Template 20
3
Troubleshooting Hosts 23
Troubleshooting vSphere HA Host States 23
Troubleshooting Auto Deploy 27
Authentication Token Manipulation Error 32
Active Directory Rule Set Error Causes Host Profile Compliance Failure 33
Unable to Download VIBs When Using vCenter Server Reverse Proxy 33
4
Troubleshooting vCenter Server and the vSphere Web Client 37
Troubleshooting vCenter Server 37
Troubleshooting the vSphere Web Client 38
Troubleshooting vCenter Server and ESXi Host Certificates 40
Troubleshooting vCenter Server Plug-Ins 41
5
Troubleshooting Availability 43
Troubleshooting vSphere HA Admission Control 43
Troubleshooting Heartbeat Datastores 45
Troubleshooting vSphere HA Failure Response 46
Troubleshooting vSphere Fault Tolerance in Network Partitions 48
Troubleshooting VM Component Protection 49
6
Troubleshooting Resource Management 51
Troubleshooting Storage DRS 51
Troubleshooting Storage I/O Control 56
7
Troubleshooting Storage 59
Resolving SAN Storage Display Problems 60
Resolving SAN Performance Problems 61
VMware, Inc.
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