6.0.1

Table Of Contents
Troubleshooting Virtual Machines 2
The virtual machine troubleshooting topics provide solutions to potential problems that you might
encounter when using your virtual machines.
This chapter includes the following topics:
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“Troubleshooting Fault Tolerant Virtual Machines,” on page 13
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“Troubleshooting USB Passthrough Devices,” on page 18
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“Recover Orphaned Virtual Machines,” on page 19
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“Virtual Machine Does Not Power On After Cloning or Deploying from Template,” on page 20
Troubleshooting Fault Tolerant Virtual Machines
To maintain a high level of performance and stability for your fault tolerant virtual machines and also to
minimize failover rates, you should be aware of certain troubleshooting issues.
The troubleshooting topics discussed focus on problems that you might encounter when using the vSphere
Fault Tolerance feature on your virtual machines. The topics also describe how to resolve problems.
You can also see the VMware knowledge base article at http://kb.vmware.com/kb/1033634 to help you
troubleshoot Fault Tolerance. This article contains a list of error messages that you might encounter when
you attempt to use the feature and, where applicable, advice on how to resolve each error.
Hardware Virtualization Not Enabled
You must enable Hardware Virtualization (HV) before you use vSphere Fault Tolerance.
Problem
When you attempt to power on a virtual machine with Fault Tolerance enabled, an error message might
appear if you did not enable HV.
Cause
This error is often the result of HV not being available on the ESXi server on which you are attempting to
power on the virtual machine. HV might not be available either because it is not supported by the ESXi
server hardware or because HV is not enabled in the BIOS.
VMware, Inc.
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