6.0

Collecting Log Files
VMware technical support might request several files to help resolve technical issues. The following sections
describe script processes for generating and collecting some of these files.
Set Verbose Logging
You can specify how verbose log files will be.
Prerequisites
Launch the vSphere Client and log in to a vCenter Server system.
Procedure
1 Select Administration > vCenter Server Settings.
2 Select Logging Options.
3 Select Verbose from the pop-up menu.
4 Click OK.
Collect vSphere Log Files
You can collect vSphere log files into a single location.
Prerequisites
Launch the vSphere Client and log in to a vCenter Server system.
Procedure
u
View the log file using one of the following methods.
Task Action
View the viclient-*.log file
Change to the directory, %temp%.
Download the log bundle from
vSphere Client connected to a
vCenter Server system
Select Administration > Export System Logs to download the log bundle.
The log bundle is generated as a .zip file. By default, the vpxd logs within
the bundle are compressed as .gz files. You must use gunzip to
uncompress these files.
Generate vCenter Server log
bundles from a vCenter Server
system
Select Start > Programs > VMware > Generate vCenter Server log bundle.
You can use this to generate vCenter Server log bundles even when you
are unable to connect to the vCenter Server using the vSphere Client.
The log bundle is generated as a .zip file. By default, the vpxd logs within
the bundle are compressed as .gz files. You must use gunzip to
uncompress these files.
Collect ESXi Log Files
You can collect and package all relevant ESXi system and configuration information, a well as ESXi log files.
This information can be used to analyze the problems.
Procedure
u
Run the following script on the ESXi Shell: /usr/bin/vm-support
The resulting file has the following format: esx-date-unique-xnumber.tgz
Chapter 28 Monitoring a Single Host with the vSphere Client
VMware, Inc. 427