6.0

vSphere Client System Logs
You might need the vSphere Client system log files to resolve technical issues.
Table 28-6 lists log files associated with the vSphere Client machine.
Table 28‑6. vSphere Client System Logs
Component Location
vSphere Client
Installation log
Temp directory on the vSphere Client machine.
Pre-Windows 2008 example: C:\Documents and Settings\Local
Settings\Temp\vminst.log or vim-vic-msi.log
Windows 2008 and Windows 7 example:
C:\Users\user_name\AppData\Local\Temp\vminst.log or vim-vic-msi.log
vSphere Client
Service log
\vpx directory in the Application Data directory on the vSphere Client machine.
Pre-Windows 2008 example: C:\Documents and Settings\user_name\Local
Settings\Application Data\VMware\vpx\viclient-x.log
Windows 2008 and Window 7 example: C:\Users\user_name\Local
Settings\AppData\Local\VMware\vpx\viclient-x.log
x(=0, 1, ... 9)
Export System Logs
When the vSphere Client is connected to vCenter Server, you can select hosts from which to download
system logs.
To save diagnostic data for ESX/ESXi hosts and vCenter Server, the vSphere Client must be connected to the
vCenter Server system. If you are connected directly to an ESX/ESXi host, you can save diagnostic data only
for that specific ESX/ESXi host.
Required privileges:
n
To view diagnostic data: Read-Only User
n
To manage diagnostic data: Global.Licenses
Procedure
1 Select File > Export > Export System Logs.
2 If you are connected to vCenter Server, select the object for which you want to export data.
Selecting an object selects all of its child objects.
3 If you are connected to vCenter Server, select Include information from vCenter Server and vSphere
Client to download vCenter Server and vSphere Client logs as well as host logs.
4 Click Browse, and specify the location to which to save the log files.
The host or vCenter Server generates .zip bundles containing the log files. The Recent Tasks panel
shows a task called “Generate diagnostic bundles” in progress.
The Downloading Log Bundles dialog box appears when the Generating Diagnostic Bundle task is
finished. The download status of each bundle appears in the dialog box.
Some network errors can cause download failures. When you select an individual download in the
upper part of the dialog box, any the error message for that operation appears in the lower portion of
the dialog box, below the name and location of the log bundle file.
5 If the download fails, click Retry to attempt to download the generated bundles again.
Diagnostic bundles containing log files for the specified objects are downloaded to the location specified.
Chapter 28 Monitoring a Single Host with the vSphere Client
VMware, Inc. 425