6.5
Table Of Contents
- Administrator Guide
- Contents
- About This Book
- Introduction
- Configuring vCenter Server Heartbeat
- Server Protection
- Checking the Server Pair Status
- Monitoring the Status of Servers
- Configuring Heartbeat Settings
- Network Protection
- Application Protection
- Applications: Summary Tab
- Resetting the Application Health Status
- Viewing Application Status
- Setting the Application Timeout Exception
- Remove an Application
- Manually Stop and Start Applications
- Configuring Applications
- Application Maintenance Mode
- Reviewing the State of an Application
- Reviewing the Applications Log
- Filtering Application Log Entries
- Applications: Services Tab
- Applications: Tasks Tab
- Applications: Plug-ins Tab
- Applications: Summary Tab
- Status and Control
- About vCenter Server Heartbeat Console
- Working with Groups
- Working with Pairs in vCenter Server Heartbeat Groups
- Reviewing the Status of vCenter Server Heartbeat Groups and Pairs
- Exiting vCenter Server Heartbeat Console
- Shutting Down Windows Without Stopping vCenter Server Heartbeat
- Controlled Shutdown
- vSphere Web Client Plug-in
- Uninstalling vCenter Server Heartbeat
- Performance Protection
- Data Protection
- Alerts and Events
- Troubleshooting
- Two Active or Two Passive Servers
- Synchronization Failures
- Registry Status is Out-of-Sync
- Channel Drops
- Performance Issues
- Passive Server Does Not Meet Minimum Hardware Requirements
- Hardware or Driver Issues on VMware Channel NICs
- Firewall Connection
- Channel Fails to Connect After Configuring Firewall Ports
- Incorrect VMware Channel Configuration
- VMware vCenter Server Heartbeat Packet Filter Is Enabled on the Channel NIC(s)
- Subnet or Routing Issues
- MaxDiskUsage Errors
- Application Slowdown
- Glossary
Reviewing the State of an Application
After an application successfully starts and is running, you can view the application state in the Applications:
Summary page. If an application fails, right-click the event in the Applications Log and click on Properties to
invoke the Event Properties dialog and investigate the failure.
Reviewing the Applications Log
The Applications Log helps troubleshoot the protected application environment. The Applications Log provides
information about the behavior of all protected applications and includes events such as task status changes,
rule triggering, task outputs, and application warnings. Use this log to troubleshoot application errors. The
order that entries are displayed can be sorted either ascending or descending by clicking the column title.
Filtering Application Log Entries
vCenter Server Heartbeat can lter Applications Log les to limit the events displayed. By default, all events
are displayed in the Applications Log le.
Procedure
1 Right-click an event in the Applications Log and select Filter or click Filter in the Applications Log pane of
the Applications: Summary page.
The Application Log Filters dialog appears.
2 In the upper section, clear the event types you do not want to view.
3 To limit the date and time range, select Only show events from and edit the date or time range.
4 Click OK.
The Application Log events are ltered to meet the selected criteria.
Applications: Services Tab
The Applications: Services page displays both services that you or plug-ins specify and the services related to
them by dependency (either as dependents or depends-on). The target states of protected services for the
Primary and Secondary server can be specied and are typically Running on the active and Stopped on the
passive. Services are protected if they are set to Running or Automatic, and are otherwise logged as unprotected.
vCenter Server Heartbeat manages services that depend on protected services (started and stopped) but not
monitored (not restarted if stopped by some external agency). vCenter Server Heartbeat monitors protected
services (restarted if stopped) but not managed (not stopped if protected applications are stopped).
48 VMware, Inc.
Administrator Guide