6.4

Reference Guide
54 VMware, Inc.
Uninstalling vCenter Server Heartbeat
1From the Windows Start menu, navigate to the VMware vCenter Server Heartbeat program group and
select Uninstall or Modify. The Setup wizard starts and detects the presence of installed components and
provides a means for their removal.
2 Select the Uninstall option and click Next.
3 Follow the instructions provided in the Setup wizard to stop vCenter Server Heartbeat. You can shut
down vCenter Server Heartbeat from the system tray icon or from its console.
4 After the application is stopped, click Next.
5 Verify that all programs associated with VMware vCenter Server Heartbeat are closed. Click Next.
6 The Setup wizard prompts you to select whether to leave the current server on the network. In a typical
uninstall process, the active server remains on the network to continue providing application services to
end users, and the passive server is removed from the network.
7 Select whether to leave the server on the network or to remove it from the network following completion
of the uninstall process.
 If you select Leave this server on the network after uninstall and click Next to proceed to the next step,
the uninstall process starts and the vCenter Server Heartbeat components are removed.
 If you select Leave this server off the network after uninstall, the Rename server to text box becomes active
and you can specify the new computer name for the server that will be renamed. Click Next starts the
uninstall process.
After the uninstall process completes, you will be notified of any files that could not be removed and
advised to delete them manually.
8Click Next. The Setup wizard notifies you that VMware vCenter Server Heartbeat and its associated
components have been uninstalled from the system.
9Click Finish. A restart is required to finish removing certain components and to apply new settings. When
you are prompted to perform this restart, click Yes.
10 After the server has restarted, launch a web browser and navigate to http://<vCenter server name
or IP>/mob
11 Click on Content.
12 Click on ExtensionManager.
13 In the Properties pane, identify the values extensionlist[“com.vmware.heartbeat”] and
extensionlist[“com.neverfail.heartbeat”]
14 In the Methods pane, click the UnregisterExtension option and a new window will appear.
15 In the Value field, type com.vmware.heartbeat and click Invoke Method to remove the plug-in.
16 In the Value field, type com.neverfail.heartbeat and click Invoke Method to remove the plug-in.
17 Close the pop-up window.
N
OTE You should leave only the currently active server on the network. If the passive server is a virtual
machine, the image can be deleted and the uninstall procedure applied only to the active server.
NOTE The SupportLogs directory is also left behind. This is intentional and should not be deleted in the
event you need to submit a support report.
N
OTE After performing a Make Active operation, the Heartbeat tab may fail to display properly. To
update the Heartbeat tab, restart vSphere Client.