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Table Of Contents
9 Import the exported package to the new Orchestrator instance.
a Log in to the Orchestrator client application of the new Orchestrator instance.
b From the drop-down menu in the Orchestrator client, select Administer.
c Click the Packages view.
d Right-click within the left pane and select Import package.
e Browse to select the package that you want to import and click Open.
Certificate information about the exporter appears.
f Review the package import details and select Import or Import and trust provider.
The Import package view appears. If the version of the imported package element is later than the
version on the server, the system selects the element for import.
g Deselect the elements that you do not want to import.
For example, deselect custom elements for which later versions exist.
h (Optional) Deselect the Import the values of the configuration settings check box if you do not
want to import the values of the configuration elements attributes from the package.
i Click Import selected elements.
Unwanted Server Restarts
You might experience unwanted server restarts if you have activated the service watchdog utility.
Problem
In certain circumstances, if the response time exceeds the watchdog timeout period, the watchdog utility can
falsely detect a JVM error, which causes a server restart.
Cause
The problem occurs when the Orchestrator server is running with a heavy load, for example if you have
connected Orchestrator to many vCenter Server instances that are running many virtual machines, or if the
server is performing swapping.
Solution
If you experience this behavior, extend the watchdog timeout period by increasing the timeout parameter in
the wrapper.conf configuration file. If the problem still persists, deactivate the watchdog utility by setting
the timeout parameter back to zero (0). See “Activate the Service Watchdog Utility,” on page 83.
Orchestrator Server Fails to Start
The VMware vCenter Orchestrator Server service might fail to start when not enough RAM is available for
the JVM to start the server.
Problem
The server status appears as Starting in the configuration interface and it is not updated when you refresh
the page. When you select My Computer > Services and Applications > Services, the server fails to start
and you receive a timeout error.
Cause
The Orchestrator server might not start in the following circumstances:
n
Orchestrator runs on a host with less than 2GB of RAM.
Chapter 9 Configuration Use Cases and Troubleshooting
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