4.2.1

6 Common Active Directory LDAP Errors on page 47
When you encounter the LDAP:error code 49 error message and experience problems connecting to your
LDAP authentication server, you can check which LDAP function is causing the problem.
Generate the LDAP Connection URL
The LDAP service provider uses a URL to configure the connection to the directory server. To generate the
LDAP connection URL, you must specify the LDAP host, port, and root.
The supported directory service types are Active Directory, eDirectory, and Sun Java System Directory Server.
Procedure
1 Log in to the Orchestrator configuration interface as vmware.
2 Click LDAP.
3 From the LDAP client drop-down menu, select the directory server type that you are using as the LDAP
server.
NOTE If you change the LDAP server or type after you set permissions on Orchestrator objects (such as
access rights on workflows or actions), you must reset these permissions.
If you change the LDAP settings after configuring custom applications that capture and store user
information, the LDAP authentication records created in the database become invalid when used against
the new LDAP database.
4 In the Primary LDAP host text box, type the IP address or the DNS name of the host on which your primary
LDAP service runs.
This is the first host on which the Orchestrator configuration interface verifies user credentials.
5 (Optional) In the Secondary LDAP host text box, type the IP address or the DNS name of the host on
which your secondary LDAP service runs.
If the primary LDAP host becomes unavailable, Orchestrator verifies user credentials on the secondary
host.
6 In the Port text box, type the value for the lookup port of your LDAP server.
NOTE Orchestrator supports the Active Directory hierarchical domains structure. If your domain
controller is configured to use Global Catalog, you must use port 3268. You cannot use the default port
389 to connect to the Global Catalog server.
7 In the Root text box, type the root element of your LDAP service.
If your domain name is company.org, your root LDAP is dc=company,dc=org.
This is the node used for browsing your service directory after typing the appropriate credentials. For
large service directories, specifying a node in the tree narrows the search and improves performance. For
example, rather than searching in the entire directory, you can specify ou=employees,dc=company,dc=org.
This displays all the users in the Employees group.
8 (Optional) Select Use SSL to activate encrypted certification for the connection between Orchestrator and
LDAP.
If your LDAP uses SSL, you must first import the SSL certificate and restart the Orchestrator Configuration
service. See “Import the LDAP Server SSL Certificate,” on page 44.
Chapter 5 Initial Configuration of the Orchestrator Server
VMware, Inc. 43