5.5.2

Table Of Contents
Test an Example Interaction with Email
You can run a workflow from the Orchestrator client to send an email to respond to a query, known as a
user interaction.
The workflow uses the default mail server configuration that you set in the Orchestrator configuration
interface. See “Define the Default SMTP Connection,” on page 67.
Prerequisites
n
Configure the Mail plug-in in the Orchestrator configuration interface.
n
Log in to the Orchestrator client as a user who can run Mail workflows.
Procedure
1 Click the Workflows view in the Orchestrator client.
2 In the workflows hierarchical list, open Library > Mail to navigate to the Example interaction with
email workflow.
3 Right-click the Example interaction with email workflow and select Start workflow.
4 Provide the required information.
a Type a recipient address.
b Select an LDAP group of users who are authorized to answer the query.
5 Click Submit to run the workflow.
The workflow suspends its run and sends an email to the given address. The email body contains a link to
the weboperator Web view. If weboperator is running, the user can answer the request for interaction
directly in weboperator, allowing the workflow to finish its run.
Chapter 9 Using the Mail Plug-In
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