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Table Of Contents
Orchestrator Server Fails to Start
The VMware vCenter Orchestrator Server service might fail to start when not enough RAM is available for the
JVM to start the server.
Problem
The server status appears as Starting in the configuration interface and it is not updated when you refresh
the page. When you select My Computer > Services and Applications > Services, the server fails to start and
you receive a timeout error.
Cause
The Orchestrator server might not start in the following circumstances:
n
Orchestrator runs on a host with less than 2GB of RAM.
n
Orchestrator and vCenter Server run on a shared host with less than 4GB of RAM.
n
The Orchestrator database runs on the same host as Orchestrator.
n
Orchestrator is installed in a directory whose name contains non-ASCII characters.
Solution
If you installed Orchestrator standalone, verify that your system has at least 2GB of RAM.
If you installed Orchestrator silently with vCenter Server, verify that your system has at least 4GB of RAM.
Verify that the Orchestrator database is running on a dedicated server.
Verify that the Orchestrator components are configured properly and that all of the status indicators in the
configuration interface display a green circle.
Revert to the Default Password for Orchestrator Configuration
If the default password for the Orchestrator configuration interface is changed, you cannot retrieve it because
Orchestrator uses encryption to encode passwords. You can revert to the default password vmware if the current
password is not known.
Procedure
1 Navigate to the following folder on the Orchestrator server system.
Option Action
If you installed Orchestrator with the
vCenter Server installer
Go to
install_directory
\VMware\Infrastructure\Orchestrator\config
uration\jetty\etc.
If you installed the standalone
version of Orchestrator
Go to
install_directory
\VMware\Orchestrator\configuration\jetty\e
tc.
2 Open the password.properties file in a text editor.
3 Delete the content of the file.
4 Add the following line to the password.properties file.
vmware=92963abd36c896b93a36b8e296ff3387
vCenter Orchestrator Administration Guide
72 VMware, Inc.