5.7

Table Of Contents
Device-Specific Faults
Faults occur on a resource, but at times can represent a problem that is more specific. For example, a vSphere
host can lose network connectivity, but the problem is also specific to a NIC within the host. Another example
is when a vSphere host loses connectivity to a storage device. The fault manifests itself on the host, but it is
also specific to the storage device to which the connectivity was lost.
These types of device-specific faults are a subcategory of problem events. Device-specific faults exhibit a unique
behavior. A fault alert of this type consists of all devices exhibiting the problem. This list of devices changes
dynamically, based on devices entering and leaving the problem state. The fault state is restored when no
devices exhibit a problem. This behavior ensures that the fault on a resource is cleared only if all traces of the
problem are resolved completely.
For example, consider a host with two physical NICs, A and B. Network connectivity on NIC A is lost.
vCenter Operations Manager creates a fault with NIC A listed as an affected device. If NIC B encounters the
same problem, it is added to the device list on the already created fault. Whenever NIC A or NIC B have a
restored connection, they are removed from the fault, and the fault is cleared after both NICs are connected.
The behavior of device-specific faults is completely different from that of alarms in vCenter Server. vCenter
alarms are agnostic to devices and are generic. They are created and cleared regardless of which devices have
a problem. This vCenter Server alarm behavior can lead to discrepancies between vCenter alarms and
vCenter Operations Manager faults.
Monitoring Alerts in vCenter Operations Manager
The alerts workflow in a vCenter Operations Manager virtual environment involves identifying alerts to
respond to, maintaining alerts, and identifying alert trends.
Alerts in vCenter Operations Manager are available for all of the minor badges. Alert messages provide an
alternate path to identify and resolve issues.
What Is an Alert in vCenter Operations Manager
vCenter Operations Manager generates alerts when events occur on the monitored objects, when data analysis
indicates deviations from normal metric values, or when a problem occurs with one of the
vCenter Operations Manager components.
The Alert Volume Chart
The Alert Volume chart is a graphical representation of the number of alerts that were activated during the
last 7 days. The color coding in the graph represents the level of criticality of alerts.
Alert Icon Description
Critical alert. You must act immediately.
Immediate alert. Act as soon as possible.
Warning alert. Check the condition of the selected object.
Information alert.
The Alert Volume chart helps you visually assess what is the overall volume of alerts triggered in your
environment, what is the ratio between alerts of different criticality, and what criticality level prevails in your
environment.
VMware vCenter Operations Manager Getting Started Guide
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