5.8.5

Table Of Contents
Configuring Hint Text for Alerts
You can configure hint text for all types of alerts. Alert hint text can appear on the Alert Detail page in the
Custom user interface or in email alert notifications.
You configure hint text that appears in the user interface in the alert-hints.xml file.
You use the {{AlertHints}} placeholder in an email template file to configure alert hint text for email alert
notifications. For more information, see “Configuring Email Alert Notifications,” on page 83.
Alert Hint Text XML File Format
The alert-hints.xml file contains elements and attributes that define alert hint text. An alert hint text
definition is composed of a condition and alert hint text. For the hint text to appear in the user interface for
an alert, the alert must meet the defined condition.
<condition> Element
The <condition> element defines the conditions that an alert must meet for the hint text to appear in the user
interface for the alert. If an alert satisfies more than one condition, all of the associated hint text appears for
the alert.
The <condition> element contains several attributes. None of the attributes are required.
Table 77. <condition> Element Attributes
Attribute Description
attributeKey Matches an attribute key associated with the alert. You can obtain attribute keys from the
vCenter Operations Manager database. See “Retrieve Keys from the vCenter Operations
Manager Database,” on page 103 .
NOTE Specify all metrics by attribute key, except for super metrics. Specify super metrics by
name.
resourceKind Matches the resource kind key associated with the alert.
minDuration Duration of the alert, in minutes, must be greater than or equal to this value.
criticality Matches the criticality level of the alert. Valid values are critical, immediate, info, none, and
warning.
alertType Matches the type of the alert. Valid values are as follows:
n
Resource Alerts
n
Tier Alerts
n
Business Service Alerts
n
Fingerprint Prediction Alerts
n
Fingerprint Generation Alerts
n
Notification Alerts
n
System Alerts
n
Smart Alerts
n
Classic Alerts
n
Administrative Alerts
n
Health Alerts
n
Risk Alerts
n
Efficiency Alerts
n
Consolidated Alerts
Chapter 7 Configuring Alert Notifications
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