5.8.5

Table Of Contents
2 Select a Hierarchy Sort Order option.
Option Description
Parent Name/Self Name
Group all child objects of a parent object.
Self Name
Sort objects alphabetically by object name.
Value
Sort object icons according to the currently selected metric, from worst
range to best range.
3 Click OK to save your changes.
Create a Support Bundle
You can package all log and configuration files into one compressed ZIP file and send it to VMware
technical support. You can download the support bundle ZIP file to your local hard drive or upload it to an
FTP server location that you configure.
vCenter Operations Manager creates support bundles in the vcenter-ops\tomcat\webapps\ROOT\support
directory on the vCenter Operations Manager server. It creates the directory the first time you create a
support bundle.
Procedure
1 Select Admin > Support.
2 Click the Create Support Bundle icon.
The name of the ZIP file for the support bundle appears. The file name contains the creation date, for
example, VCOpsSupport2008.03.07-16.52.28-0400.zip.
3 Download the support bundle ZIP file to your local hard drive or upload it to an FTP server.
Option Action
Download the support bundle to
your local hard drive
a Select the support bundle and click the Download Support Bundle
icon.
b Attach the support bundle ZIP file to an email message and send it to
VMware technical support.
Upload the support bundle to an
FTP server
a Select the support bundle and click the Upload Support Bundle to Ftp
server icon.
b Type the host name, user name, and password of the FTP server.
c (Optional) Click Test to test the connection to the FTP server.
d Click OK to upload the support bundle ZIP file to the FTP server.
Chapter 8 Performing Basic System Administration Tasks
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