5.6

Solution
1 If the DT Processor service is not running on the remote server where it was installed, try to start it.
2 Select Admin > Support, click the Logs tab, open the vCenter Operations Analytics folder, and look for
the cause of the problem in the log for the analytics process.
3 If the DT Processor service was stopped for maintenance, or if a network outage occurs between the
vCenter Operations Manager server and the remove server, change the configuration so that dynamic
thresholds are processed on the vCenter Operations Manager server.
One or More Resources Were Not Started
One or more resource or metric limits were reached.
Problem
One of the following messages appears in the Reason pane of the Alert Summary page for the alert.
n
One or more resources were not started because the maximum number of collecting
resources/metrics was not reached.
n
One or more resources/metrics were not started/created because the maximum number of
resources/metrics was reached.
Cause
One of the following problems has occurred.
n
vCenter Operations Manager analytics reached the maximum number of resources or metrics and did not
load caches for one or more resources. The resources are stopped.
n
The controller did not create a resource because it reached the maximum number of resources or metrics
in the database.
Solution
1 If the analytics process failed, remove recently added resources and restart the Analytics service.
2 Upgrade vCenter Operations Manager to a more powerful server host.
You can increase the resource and metric limits based on the new server host.
Outbound Alert Send Failed
One of the alert handler plug-ins failed to send an outbound alert.
Problem
The message Outbound Alert Send Failed for alert-plug-in appears in the Reason pane of the Alert
Summary page for the alert.
Cause
This problem can occur with email filter, SNMP trap, log file, and EMC Smarts console handlers.
Solution
1 Check the alert handler for errors.
2 Verify that the alert destination is available.
For example, verify that the disk is not full. For email alerts, verify that the SMTP server is running.
Chapter 9 Resolving Administrative System Alerts
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