5.7

Table Of Contents
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Verify that you are logged in to the vCenter Operations Manager Administration page.
The URL format is https://VM-IP/admin/, where VM-IP is the IP address or fully qualified host name of
the UI VM virtual machine that is part of the vCenter Operations Manager virtual appliance.
Procedure
1 Click the Account tab.
2 Type the current password for the administrator user name.
3 Type the new password in the New password text box and in the Re-enter password text box.
Passwords require a minimum of eight characters with at least one letter and one digit.
4 Click Change to save your settings.
Create and Download a Support Bundle
If problems arise that cause vCenter Operations Manager not to operate as expected, you can send a copy of
the log and configuration files to VMware for technical support.
Prerequisites
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Verify that the vCenter Operations Manager virtual appliance is powered on.
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Verify that you are logged in to the vCenter Operations Manager Administration page.
The URL format is https://VM-IP/admin/, where VM-IP is the IP address or fully qualified host name of
the UI VM virtual machine that is part of the vCenter Operations Manager virtual appliance.
Procedure
1 Click the Status tab.
2 In the Diagnostic information pane, click Download.
The vCenter Operations Manager system collects the diagnostic information and streams the data to your
browser in a compressed ZIP file.
3 In the File Download dialog box, click Save.
4 Select a location to which you want to save the ZIP file and click Save.
The log and configuration files are saved to the selected location as a ZIP archive.
What to do next
You can review the contents of log files for error messages. If you need troubleshooting assistance, you can
send the diagnostic data to VMware support services. When you resolve or close the issue, delete the outdated
support bundle to save disk space.
vApp Deployment and Configuration Guide
38 VMware, Inc.