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Table Of Contents
- VMware vCenter Operations Manager Adapter Guide
- Contents
- VMware vCenter Operations Manager Adapter Guide
- Updated Information
- Understanding Adapters
- Available Adapters
- vCenter and VCM Adapters
- vCenter Operations Manager Advanced Suite Adapters
- vCenter Operations Manager Enterprise Suite Adapters
- Product Adapters
- Compuware Gomez WS Adapter
- EMC Smarts Adapter
- EMC Symmetrix Adapter
- HP BAC Adapter
- HP OpenView Adapter
- HP SiteScope Adapter
- IBM Tivoli Monitoring Adapter
- Keynote Adapter
- Microsoft SCOM Adapter
- NetApp Adapter
- Oracle Enterprise Manager Adapter
- SAP Adapter
- TeamQuest Adapter
- VMware Hyperic Adapter
- VMware vCenter Adapter
- VMware vCenter Configuration Manager Adapter
- VMware vCloud Director Adapter
- Generic Adapters
- Field Adapters
- Installing and Configuring Adapters
- Troubleshooting Adapters
- Index
Troubleshooting Adapters 4
Known troubleshooting information can help you diagnose and correct problems with an adapter instance.
You can view detailed collection information for an adapter instance on the Environment Overview page. The
collector and adapter log files also contain valuable information about adapter instance operation.
This chapter includes the following topics:
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“General Troubleshooting Steps,” on page 27
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“View Collection Information,” on page 27
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“Viewing System Log Files,” on page 30
General Troubleshooting Steps
Perform these general troubleshooting steps to diagnose and correct problems with an adapter instance.
1 If the adapter instance connects to an external system, verify that the external system is up and running
and that you can log in to it with the credentials that you configured for the adapter instance.
2 If the adapter instance collects data from text files, verify that the adapter instance can access the folder
that contains the text files.
3 View collection information for the adapter instance resource on the Environment Overview page. See
“View Collection Information,” on page 27.
4 Check the adapter and Collector log files for errors. See “Viewing System Log Files,” on page 30.
For troubleshooting tips for a specific adapter type, see the documentation included with the adapter package.
View Collection Information
You can view collection state and status information for a resource on the Environment Overview page in the
Custom user interface. This information can help you diagnose and troubleshoot adapter problems.
If vCenter Operations Manager collects metrics for a resource through more than one adapter instance, the
resource has multiple collection state and collection status values.
Prerequisites
Become familiar with the adapter collection states and status values. See “Collection States,” on page 28 and
“Collection Status Values,” on page 29.
Procedure
1 Log in to the Custom user interface as an administrator.
2 Select Environment > Environment Overview.
VMware, Inc.
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