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Table Of Contents
- Lifecycle Manager Administration Guide
- Contents
- About This Book
- Understanding LCM
- Setting Up the Virtual Machine Environment
- Configuring the Infrastructure for Requested Virtual Machines
- Automatic Placement
- Register a Datastore
- Register a Resource Pool
- Create a Resource Pool
- Register a Virtual Machine Folder
- Create a Virtual Machine Folder
- Register a Network or a Port Group Using DHCP
- Register a Network or a Port Group with a Range or a Subnet
- Create a Range or a Subnet for an Existing DHCP Network
- Create an IP Address Range
- Create a Subnet
- Create a Template Profile
- Join a Domain or a Workgroup
- Create a Customization Template
- Relink Unlinked Elements
- Configuring the Criteria for Requested Virtual Machines
- Configuring the Infrastructure for Requested Virtual Machines
- Using LCM
- Request a Virtual Machine
- Display Requested Virtual Machines
- Modify Request Options
- Check the Power State of a Virtual Machine
- Power a Virtual Machine On or Off
- Suspend a Virtual Machine
- Connecting to a Virtual Machine
- Create a Snapshot
- Revert to a Snapshot
- Generate Reports
- Registering Virtual Machines with LCM
- Activate Web View Debug Mode
- Relink Tokens to Virtual Machines
- Check Licensing Status
- Export Logs and Application Settings
- Troubleshooting LCM
- Customizing LCM
- Index
4 Click Export Logs and Application Settings.
A log file that you can download is generated.
5 Click Download.
Troubleshooting LCM
If you encounter problems, you can try certain procedures to troubleshoot the situation.
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Changing LDAP Organizational Units on page 34
If users are moved from one LDAP Oganizational Unit (OU) to another, they stop receiving email
notifications for the existing virtual machine requests. If email notifications are not delivered, users
cannot be automatically notified about important operations, such as a virtual machine being
decommissioned.
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Cache Plug-In Errors on page 34
Cache plug-in errors might cause an LCM operation, such as an auto placement check, to fail.
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Networking Plug-In Errors on page 35
Networking plug-in errors might cause an LCM operation, such as registering a network, to fail.
Changing LDAP Organizational Units
If users are moved from one LDAP Oganizational Unit (OU) to another, they stop receiving email notifications
for the existing virtual machine requests. If email notifications are not delivered, users cannot be automatically
notified about important operations, such as a virtual machine being decommissioned.
Problem
Email notifications are enabled but users do not receive automatically sent emails.
Cause
When an OU change occurs, virtual machine requests are not updated automatically. Email notifications for
existing virtual machine requests continue to be sent using the old OU settings.
Solution
1 Log in to LCM as an administrator.
2 Click the Catalog view.
3 In the catalog list, click a virtual machine name.
4 In the right pane, click Change Rights.
5 For Requester, select the user account with updated OU settings.
6 (Optional) Select who can control or view the virtual machine.
7 Type a comment.
8 Click Submit.
Cache Plug-In Errors
Cache plug-in errors might cause an LCM operation, such as an auto placement check, to fail.
Problem
A task fails, and an error message containing the following text appears:
(ReferenceError: 'CacheManager' is not defined.)
Lifecycle Manager Administration Guide
34 VMware, Inc.