1.1.0

Table Of Contents
Maintenance and Recovery 7
The Troubleshooting tab in the Orchestrator configuration interface allows you to perform several bulk
operations related to workflows and tasks. You can use the Troubleshooting tab to globally reset the server
and remove all traces of previous runs.
Table 7-1 lists the possible bulk operations.
IMPORTANT Before you click a troubleshooting option, make sure the vCO server is stopped.
Table 7-1. Troubleshooting Options
Action Description
Cancel all running
workflows
Marks all running workflows as cancelled in the database, which prevents the server from
restarting the workflows on the next reboot. Allows Orchestrator to exit infinite loops.
Delete all workflow runs Deletes all tokens with a database script.
Suspend all scheduled
tasks
Cancels all scheduled tasks, but does not stop or remove its associated workflow runs.
Clean all server temporary
files
Cleans all temporary files that the JBoss server uses that ensure the server persistency. The
JBoss server is the application server that underlies the Orchestrator server.
Force plug-in reinstallation
when server starts
Used when a plug-in is changed to make sure it is correctly updated on the next server start.
NOTE If you change the Orchestrator database after you configure and install the default
plug-ins, you must force plug-in reinstallation. Forcing plug-in reinstallation deletes the
Install_Directory
\app-server\server\vmo\plugins
\_VSOPluginInstallationVersion.xml file that holds the version of the plug-ins already
installed and forces plug-in reinstallation. The plug-in is reinstalled with its original content.
Any changes will be lost.
This chapter includes the following topics:
n
“Change the Size of Server Logs,” on page 48
n
“Maintaining the Orchestrator Database,” on page 48
n
“Troubleshooting Orchestrator,” on page 49
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