3.0

Table Of Contents
Lab Manager Installation and Upgrade Guide
6 VMware, Inc.
Online and Telephone Support
Useonlinesupporttosubmittechnicalsupportrequests,viewyourproductand
contractinformation,andregisteryourproducts.Goto:
http://www.vmware.com/support
Customerswithappropriatesupportcontractsshouldusetelephonesupportforthe
fastestresponseonpriority1issues.Goto:
http://www.vmware.com/support/phone_support.html
Support Offerings
FindouthowVMwaresupportofferingscanhelpmeetyourbusinessneeds.Goto:
http://www.vmware.com/support/services
VMware Professional Services
VMwareEducationServicescoursesofferextensivehandsonlabs,casestudy
examples,andcoursematerialsdesignedtobeusedasonthejobreferencetools.
Coursesareavailableonsite,intheclassroom,andliveonline.Foronsitepilot
programs andimplementationbestpractices,VMwareConsultingServicesprovides
offeringsto helpyouassess,plan,
build,andmanageyourvirtualenvironment.To
accessinformationabouteducationclasses,certificationprograms,andconsulting
services,goto:
http://www.vmware.com/services/