2.5

Table Of Contents
VMware, Inc. 49
ThisappendixcoversthesetroubleshootingtopicsfortheLab Managerinstallation:
“Error1720:WindowsInstallerPackageonpage 49
“MicrosoftSQLDesktopEngine(MSDE)InstallationFails”onpage 50
“TransferofManagedServerAgentSoftwaretoESX ServerMachineFails”on
page 51
“Error1603:RequiredServicesforInstallingLab Manageronpage 51
Error 1720: Windows Installer Package
Problem DuringtheinstallationofLab ManagerServer,youseeerror1720:
Error 1720. There is a problem with the Windows Installer package. A script
required for the install to complete could not be run
Solution ThemessageindicatesapermissionsprobleminaVisualBasic(VB)script.
MakesureyouloggedinwithAdministratorprivileges.Ifyoualreadyloggedinwith
thecorrectprivileges,contactVMwaresupport.OpentheEventViewerandreadthe
messageabouttheVisualBasicfailure.
Appendix: Troubleshooting the
Installation