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Table Of Contents
VMware, Inc. 197
Chapter 8 Administering and Monitoring Lab Manager
To add a capacity license
1Intheleftpane,clickSettings.
2IntheLicensetab,clicktheAddCapacityLicensebutton.
3EntertheserialnumberandclickOK.
Configuring Guest Customization Settings
ForinformationaboutsettingsintheGuestCustomizationtab,see“Buildinga
MicrosoftSysprepPackageonpage 80,“ChoosingtheGuestCustomizationSID
GenerationToolonpage 82,and“DisablingVMware ToolsCheckBeforePublishing
VirtualMachineTemplatesonpage 90.
Configuring SupportLink Settings
TheLab ManagerSupportLinkfeaturesendsusagedatatoVMwareforimproved
productsupport.VMwaredoesnotsharethisdatawithotherorganizationsortrace
anydatabacktoindividualusers.DuringtheLab Managerinstallationand
initializationprocess,theadministratorinitiallyindicateswhethertoenable
SupportLink.
WiththeaidofSupportLinkinformation,
VMwarecanprovideindividualizedemail
supportwithguaranteed24hourresponsetime.Customerswhodeactivate
SupportLinkstillhaveaccesstotheWebbasedsupportforum.
To set up SupportLink
1Intheleftpaneoftheconsole,clickSettings.
2ClicktheSupportLinktab.
3IfVMwaresupportrequestsyoutocollectinformationfromyourLab Manager
environment,click
theCollectbutton.
4 SelectthecheckboxtoturnonSupportLink.
5EnteryourcompanynameandLab Manageradministratoremailaddress.
6DonotaltertheSupportLinkserverunlessinstructedtochangethenameby
VMwaresupport.
7 Indicatewhethertouseaproxyserverandspecifythedetails.
8IfVMwaresupportrequestsatestof
SupportLink,clicktheTestSettingsbutton
toverifytheconnectivitytotheLab ManagerSupportLinkServer.
9ClickOK.