2.5

Table Of Contents
VMware Lab Manager User’s Guide
168 VMware, Inc.
Solution VMwareToolsisnotinstalledontheguestoperatingsystem.Ifyoudonot
installVMwareTools,youcannotmovethepointeroutsideoftheguestoperating
systemunlessyoupressCtrl+Alt.
InstallVMwareToolstomovethepointerfreelybetweenthevirtualmachinewindow
andthehostoperating
system.See“InstallingVMwareTools”onpage 63.
Remote Access to Virtual Machine Fails
Problem Icannotsetupremoteaccesstoavirtualmachineconsole.
Solution Tosetupremoteaccesstoavirtualmachine,youmustconfigurethe
operatingsystemofthevirtualmachinetoallowforremoteconnections.OnWindows
2003,theusermusteitherbeanadministratororanauthorizeduser.
To allow for remote desktop connections on Windows
1 Navigate
totheSystemPropertiesinformationintheControlPanel.
2FromtheRemotetab,completethesesteps:
a SelecttheAllowuserstoconnectremotelytothiscomputercheckbox.
bClickSelectRemoteUsersandentertherequireduserinformation.
LiveLink URL Error Appears
Problem AtesteremailsmeaLiveLinkURL.Iclickthelink,logintoLab Manager,
andseeanerrormessage:
Could not perform operation because the object is busy.
Solution Dependingonthecomplexity,capturingaconfigurationtotheconfiguration
librarycantakesometime.Waitforsometimeandtryagain.
Host Server CD Drive Cannot Install Software
Problem IwanttousethephysicalCDdriveonthehostservertoinstallsoftwareon
avirtualmachineinsteadofusingISOimages.
Solution Lab ManagerdoesnotallowdirectphysicalaccesstotheCDROM.Witha
serverfarm,youdonotnecessarilyknowwhichphysicalserversvirtualmachineswill
bedeployedon.Ev enifyoudidhavethisknowledge,someonewouldhaveto
physicallyaccesstheserverandinsertaCD.
YoucanusethemedialibraryoraUNCpathtoinsertCD,DVD,orfloppyimagesinto
avirtualmachine.Fordetails,see“WorkingwithMedia”onpage 107.