2.5

Table Of Contents
VMware Lab Manager User’s Guide
166 VMware, Inc.
Blank Screen Appears When Accessing Lab Manager
Problem WhenItrytoaccesstheLab ManagerWebconsole,ablankpageappears
eventhoughDoneappearsinthebrowserstatusbar.Asrequired,IamusingInternet
Explorer5.5orhigher.
Solution YoumightnothaveenabledalltheIEoptionsforclientaccess,suchasAllow
pasteoperationsvia
script.FordetailsonsettingupIEforclientoperation,see“Setting
InternetExplorerOptions”onpage 20.
Lab Manager Does Not Display Virtual Machine Console
Problem WhenIclickavirtualmachinethumbnailicon,thevirtualmachineconsole
doesnotappear.Lab ManagertakesmetoapagewhereIseeatabintheupperleft
cornerthatcandisplayamouseovermenu.
Solution YoumightnothaveenabledalltheIEoptionsforclientaccess,such
asthe
optionsfordownloadingandrunningActiveXcontrols.Lab ManagerusesanActiveX
controltodisplayavirtualmachineconsole.FordetailsonsettingupIEforclient
operation,see“SettingInternetExplorerOptions”onpage 20.
Problem IrecentlyaddedaManagedServersystem.Icannotseetheconsolewindows
forvirtual
machinesrunningonthatManagedServersystem.
Solution IfyouuseahostnameinsteadofanIPaddresstoaddtheManagedServer
system,theDNSmightnotbeconfiguredproperlyandmaypreventtheresolutionof
thehostname.
To address this issue
1Intheleftpane,clickServers.
2Movethepointerover
theManagedServername,andchoosePropertiesfromthe
menu.
3IntheHostNameorIPAddressfield,enteranIPaddressinsteadofaDNShost
name.
Problem IcannotconnecttoavirtualmachineconsolefromLab Manager.Theconsole
appearsasablackconsole.
Solution Trytoconnecttothevirtual
machinefromtheVirtualInfrastructureClient
packagedwithESXServer.IftheVIClientisunabletoconnecttothevirtualmachine,
connectdirectlytotheESXServermachineandruntheifdown vswif0andifup
vswif0commandsinashellconsole.