2.4

Table Of Contents
VMware® Lab Manager User’s Guide
154 VMware, Inc.
Solution VMwareToolsisnotinstalledontheguestoperatingsystem.Ifyoudonot
installVMwareTools,youcannotmovethepointeroutsideoftheguestoperating
systemunlessyoupressCtrl+Alt.
InstallVMwareToolstomovethepointerfreelybetweenthevirtualmachinewindow
andthehostoperating
system.Formoreinformation,see“InstallingVMwareTools”
onpage 57.
Remote Access to Virtual Machine Fails
Problem Icannotsetupremoteaccesstoavirtualmachineconsole.
Solution Tosetupremoteaccesstoavirtualmachine,youmustconfigurethe
operatingsystemofthevirtualmachinetoallowforremoteconnections.OnWindows
2003,theusermusteitherbeanAdministratororanauthorizeduser.
To allow for remote desktop connections on Windows
1 Navigate
totheSystemPropertiesinformationintheControlPanel.
2FromtheRemotetab,completethesesteps:
a SelecttheAllowuserstoconnectremotelytothiscomputercheckbox.
bClickSelectRemoteUsersandentertherequireduserinformation.
LiveLink URL Error Appears
Problem AtesteremailsmeaLiveLinkURL.Iclickthelink,logintoLabManager,
andseeanerrormessage:
Could not perform operation because the object is busy.
Solution Dependingonthecomplexity,capturingaconfigurationtotheconfiguration
librarycantakesometime.Waitforsometimeandtryagain.
Host Server CD Drive Cannot Install Software
Problem IwanttousethephysicalCDdriveonthehostservertoinstallsoftwareon
avirtualmachineinsteadofusingISOimages.
Solution LabManagerdoesnotallowdirectphysicalaccesstotheCDROM.Witha
serverfarm,youdonotnecessarilyknowwhichphysicalserversvirtualmachines
will
bedeployedon.Ev enifyoudidhavethisknowledge,someonewouldhaveto
physicallyaccesstheserverandinsertaCD.
YoucanusethemedialibraryoraUNCpathtoinsertCDorfloppyimagesintoa
virtualmachine.Fordetails,see“WorkingwithMedia”onpage 99.