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Table Of Contents
VMware® Lab Manager User’s Guide
152 VMware, Inc.
Blank Screen Appears When Accessing Lab Manager
Problem WhenItrytoaccesstheLabManagerWebconsole,ablankpageappears
eventhoughDoneappearsinthebrowserstatusbar.Asrequired,IamusingInternet
Explorer5.5orhigher.
Solution YoumightnothaveenabledalltheIEoptionsforclientaccess,suchasAllow
pasteoperations
viascript.FordetailsonsettingupIEforclientoperation,see“Setting
InternetExplorerOptions”onpage 18.
Lab Manager Does Not Display Virtual Machine Console
Problem WhenIclickavirtualmachinethumbnailicon,thevirtualmachineconsole
doesnotappear.LabManagertakesmetoapagewhereIseeatabintheupperleft
cornerthatcandisplayamouseovermenu.
Solution YoumightnothaveenabledalltheIEoptionsforclientaccess,
suchasthe
optionsfordownloadingandrunningActiveXcontrols.LabManagerusesanActiveX
controltodisplayavirtualmachineconsole.FordetailsonsettingupIEforclient
operation,see“SettingInternetExplorerOptions”onpage 18.
Problem IrecentlyaddedaManagedServer.Icannotseetheconsolewindowsfor
virtualmachinesrunningonthatManagedServer.
Solution IfyouuseahostnameinsteadofanIPaddresstoaddtheManagedServer,
theDNSmightnotbeconfiguredproperlyandmaypreventtheresolutionofthehost
name.
To address this issue
1Intheleftpane,clickServers.
2Movethepointeroverthe
ManagedServername,andchoosePropertiesfromthe
menu.
3IntheHostNameorIPAddressfield,enteranIPaddressinsteadofaDNShost
name.
Problem IcannotconnecttoavirtualmachineconsolefromLabManager.Theconsole
appearsasablackconsole.
Solution Trytoconnecttothevirtual
machinefromtheVirtualInfrastructureClient
packagedwithESXServer.IftheVIClientisunabletoconnecttothevirtualmachine,
connectdirectlytotheESXServermachineandrunthesecommandsinashellconsole:
ifdown vswif0
ifup vswif0