5.5

Export the Log Files for Jobs
You can review the log files for information about the jobs, or send a copy of log files to VMware technical
support. You can export the log files for all jobs in the job list.
Procedure
1 From the View by drop-down menu on the toolbar, select Jobs.
2 Select a job in the job list.
3 On the main menu, select Job > Export Logs.
4 Select a location to which you want to save the files and click Save.
The log files for all jobs in the job list are saved to the selected location.
Export the Log Files for a Task
If any problems cause a task to fail, you can review information about the task in the log files or send a copy
of the log files to VMware technical support. You can export the log files for a specific task in the task list.
Procedure
1 From the View by drop-down menu on the toolbar, select Tasks.
2 Select the task in the task list.
3 In the Details pane, click the Task Progress tab.
4 Click Export Logs.
5 Select a location to which you want to save the files and click Save.
The log files for this task are saved to the selected location.
Back-End and Client Log Files Locations
Converter Standalone saves log files as it operates.
Table 7-1 lists the default locations where log files are saved. You can view the log files or send them to
VMware support, if necessary.
These file locations are also the file locations on the remote machine if you are running a remote hot clone.
To send these log files from a remote machine to VMware support, you must manually compress and send
them.
Table 7‑1. Log Files Locations
Log Files File Path
Converter Standalone server and agent log files
%ALLUSERSPROFILE%\Application
Data\VMware\VMware vCenter Converter
Standalone\logs*
Converter Standalone client log files
%USERPROFILE%\Local Settings\Application
Data\VMware\VMware vCenter Converter
Standalone\Logs*
Chapter 7 Manage Conversion and Configuration Jobs and Tasks
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