5.3

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Table Of Contents

Copyright
About This Book
Preparing for Installation
- Using Installation Manager
- Understanding Installation Configurations
- Understanding Tools Installation
- Checking Prerequisites for Installation
- Understanding VCM's Use of FIPS Cryptography
Installing VCM Using Installation Manager
- Using the Installation Manager
  - Navigating VCM Installation Manager Screens
  - Installing VCM and the Related Components
Upgrading VCM and Related Components
- Prerequisites
  - Backup and Recovery
  - Assumptions for Upgrading Your VCM Collector and Database
- Upgrading to VCM 5.3
- Upgrading Existing Windows Agents
- Upgrading Existing Remote Clients
- Upgrading Existing UNIX Agents
  - To Upgrade the UNIX Agent(s) with a Local Package
  - To Upgrade the UNIX Agent(s) with a Remote Package
- Upgrading VCM for Virtualization
  - Upgrading an Agent Proxy Machine
  - Upgrading the vSphere Client VCM Plug-in
Getting Started with VCM Components and Tools
- Understanding User Access
- Launching and Logging Onto VCM
  - How to Launch VCM and Log On
- Getting Familiar with the Portal
- Where to Go Next
Getting Started with VCM
- Discover, License, and Install Windows Machines
- Discover, License, and Install UNIX/Linux Machines
- Discover, License, and Install Mac OS X Machines
- Discover, License, and Collect Oracle Data from UNIX Machines
- Customize VCM for your Environment
- How to Set Up and Use VCM Auditing
Getting Started with VCM for Virtualization
- Virtual Environment Configuration
- ESX 2.5/3.x,vSphere 4, and ESXi Servers Collections
- vCenter Server Collections
- Configuring Agent Proxy Virtualization Collections
- Configuring Agent Proxy Machines
- Configuring ESX/vSphere Servers
- Configuring Web Services for ESX/vSphere Server Communication
- Performing an Initial Virtualization Collection
- Exploring Virtualization Collection Results
- Configuring vCenter Server Data Collections
- About the vSphere Client VCM Plug-in
- Further Reading
Getting Started with VCM Remote
- Getting Started with VCM Remote
- Installing the VCM Remote Client
  - Installing the Remote Client manually
- Making VCM Aware of VCM Remote Clients
- Configuring VCM Remote Settings
  - Creating Custom Collection Filter Sets
  - Specifying Custom Filter Sets in the VCM Remote Settings
- Performing a Collection Using VCM Remote
- Exploring VCM Remote Collection Results
Getting Started with VCM Patching
- Getting Started with VCM Patching
- Getting Started with VCM Patching for Windows Machines
- Getting Started with VCM Patching for UNIX/Linux Machines
- Further Reading
Getting Started with Software Provisioning
- VMware vCenter Configuration Manager Package Studio
- Software Repository for Windows
- Package Manager for Windows
- Overview of Component Relationships
- Installing the Software Provisioning Components
- Using Package Studio to Create Software Packages and Publish to Repositories
  - Creating Packages
- Using VCM Software Provisioning for Windows
- Related Software Provisioning Actions
- Further Reading
Getting Started with VCM Management Extensions for Assets
- Getting Started with VCM Management Extensions for Assets
- Review Hardware and Software Configuration Item Fields
  - Modifying Hardware Configuration Item Fields
  - Modifying Software Configuration Item Fields
- Adding Hardware Configuration Items
  - Editing Values for Devices
  - Modifying Other Devices
- Adding Software Configuration Items
- Further Reading
Getting Started with VCM Service Desk Integration
- Getting Started with Service Desk Integration
- Service Desk Integration in the Console
- Service Desk Integration in Job Manager
- Further Reading
Getting Started with VCM for Active Directory
- Making VCM Aware of Domain Controllers
- Configuring VCM for Active Directory as an Additional Product
- Performing an Active Directory Data Collection
- Exploring Active Directory Collection Results
- Further Reading
Getting Started with VCM for SMS
- Getting Started with VCM for SMS
- Making VCM Aware of the SMS Servers
- Performing SMS Server Collections
- Performing SMS Client Collections
- Exploring SMS Collection Results
- Further Reading
Getting Started with Windows Server Update Services
- Getting Started with Windows Server Update Services
- Making VCM Aware of the WSUS Server
- Performing WSUS Server Collections
- Performing WSUS Client Collections
- Exploring WSUS Collection Results
  - Viewing WSUS Clients
  - Viewing WSUS Reports
- Further Reading
Accessing Additional Compliance Content
- Locating the Content Directory
- Launching the Content Wizard to Import Relevant Content
- Exploring Imported Content Results in the Portal
Installing and Getting Started with VCM Tools
- Installing the VCM Tools Only
- Foundation Checker
- VCM Job Manager Tool
- VCM Import/Export and Content Wizard (CW)
  - VCM Import/Export
  - Content Wizard
Maintaining VCM After Installation
- Customize VCM and Component-specific Settings
- Configure Database File Growth
- Configure Database Recovery Settings
- Create a Maintenance Plan for SQL Server 2005
- Incorporate the VCM CMDB into your Backup/Disaster Recovery Plans
Troubleshooting Problems with VCM
- Evaluating Missing UNIX Patch Assessment Results
- Resolving Reports and Node Summaries Problems
  - To Resolve the Problem
- Resolving Protected Storage Errors
  - To Resolve the Problem
- Resetting the Required Secure Channel (SSL)
- Resolving a Report Parameter Error
Configuring a Collector as an Agent Proxy
- Verifying Membership to CSI_COMM_PROXY_SVC on the Agent Proxy Machine
- Generating Key Pairs on the Agent Proxy Machine
- Uploading Keys to the Database
Index

5. Click Next. The Product License Details page appears.

6. The licensed machine count has increased by the number of machines that you have selected to license.

7. Click Next. The Important page appears.

8. Review the information.

9. Click Finish.

Installing the Agent on UNIX/Linux Machines

Before collecting data from your UNIX/Linux machines, you must install the VCM Agent on each licensed

UNIX/Linux machine. For information about upgrading existing Agents, see the online Help.

IMPORTANT The Collector should be installed before the Agents are installed. The configuration

parameter CSI_USER assigns the account used to run the Agent daemon or service. If the parameter is

changed, the user account must not have a valid login shell. You must be logged in to a target UNIX/Linux

machine as root.

NOTE If you have copied your custom configuration file from a previous installation, follow the optional

step provided in this procedure. If you are using a custom configuration file, perform the installation in

Silent Mode.

Installing the Agent on UNIX/Linux machines is a manual operation.

NOTE A Deployment Tool is available from Customer Support to assist you with the following process

for UNIX/Linux. To use the tool, contact support; otherwise, follow the steps in the following process.

IMPORTANT To install the UNIX Agent on SUSE and Red Hat machines, you may need to disable or

reconfigure firewalls.

Platforms Not Supported for Upgrade to 5.3 Agent

Installing or upgrading on the following platforms is supported only to the 5.1.3 UNIX Agent. You can

install the 5.3 Agent; however these platforms are not tested with any additional 5.3 functionality.

Platform Supported Agent Version Agent File Name

AIX 4.3.3 5.1.3 CMAgent.5.1.0.AIX.4

Red Hat 2.1 5.1.3 CMAgent.5.1.0.Linux.2.1

Solaris 2.5 5.1.3 Contact VMware Customer Support if you are

installing or upgrading the Agent on this

platform.

Solaris 2.6 5.2.1 Contact VMware Customer Support if you are

installing or upgrading the Agent on this

platform.

Use the following steps to install the Agent.

Getting Started with VCM

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