5.3

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Table Of Contents

Copyright
About This Book
Preparing for Installation
- Using Installation Manager
- Understanding Installation Configurations
- Understanding Tools Installation
- Checking Prerequisites for Installation
- Understanding VCM's Use of FIPS Cryptography
Installing VCM Using Installation Manager
- Using the Installation Manager
  - Navigating VCM Installation Manager Screens
  - Installing VCM and the Related Components
Upgrading VCM and Related Components
- Prerequisites
  - Backup and Recovery
  - Assumptions for Upgrading Your VCM Collector and Database
- Upgrading to VCM 5.3
- Upgrading Existing Windows Agents
- Upgrading Existing Remote Clients
- Upgrading Existing UNIX Agents
  - To Upgrade the UNIX Agent(s) with a Local Package
  - To Upgrade the UNIX Agent(s) with a Remote Package
- Upgrading VCM for Virtualization
  - Upgrading an Agent Proxy Machine
  - Upgrading the vSphere Client VCM Plug-in
Getting Started with VCM Components and Tools
- Understanding User Access
- Launching and Logging Onto VCM
  - How to Launch VCM and Log On
- Getting Familiar with the Portal
- Where to Go Next
Getting Started with VCM
- Discover, License, and Install Windows Machines
- Discover, License, and Install UNIX/Linux Machines
- Discover, License, and Install Mac OS X Machines
- Discover, License, and Collect Oracle Data from UNIX Machines
- Customize VCM for your Environment
- How to Set Up and Use VCM Auditing
Getting Started with VCM for Virtualization
- Virtual Environment Configuration
- ESX 2.5/3.x,vSphere 4, and ESXi Servers Collections
- vCenter Server Collections
- Configuring Agent Proxy Virtualization Collections
- Configuring Agent Proxy Machines
- Configuring ESX/vSphere Servers
- Configuring Web Services for ESX/vSphere Server Communication
- Performing an Initial Virtualization Collection
- Exploring Virtualization Collection Results
- Configuring vCenter Server Data Collections
- About the vSphere Client VCM Plug-in
- Further Reading
Getting Started with VCM Remote
- Getting Started with VCM Remote
- Installing the VCM Remote Client
  - Installing the Remote Client manually
- Making VCM Aware of VCM Remote Clients
- Configuring VCM Remote Settings
  - Creating Custom Collection Filter Sets
  - Specifying Custom Filter Sets in the VCM Remote Settings
- Performing a Collection Using VCM Remote
- Exploring VCM Remote Collection Results
Getting Started with VCM Patching
- Getting Started with VCM Patching
- Getting Started with VCM Patching for Windows Machines
- Getting Started with VCM Patching for UNIX/Linux Machines
- Further Reading
Getting Started with Software Provisioning
- VMware vCenter Configuration Manager Package Studio
- Software Repository for Windows
- Package Manager for Windows
- Overview of Component Relationships
- Installing the Software Provisioning Components
- Using Package Studio to Create Software Packages and Publish to Repositories
  - Creating Packages
- Using VCM Software Provisioning for Windows
- Related Software Provisioning Actions
- Further Reading
Getting Started with VCM Management Extensions for Assets
- Getting Started with VCM Management Extensions for Assets
- Review Hardware and Software Configuration Item Fields
  - Modifying Hardware Configuration Item Fields
  - Modifying Software Configuration Item Fields
- Adding Hardware Configuration Items
  - Editing Values for Devices
  - Modifying Other Devices
- Adding Software Configuration Items
- Further Reading
Getting Started with VCM Service Desk Integration
- Getting Started with Service Desk Integration
- Service Desk Integration in the Console
- Service Desk Integration in Job Manager
- Further Reading
Getting Started with VCM for Active Directory
- Making VCM Aware of Domain Controllers
- Configuring VCM for Active Directory as an Additional Product
- Performing an Active Directory Data Collection
- Exploring Active Directory Collection Results
- Further Reading
Getting Started with VCM for SMS
- Getting Started with VCM for SMS
- Making VCM Aware of the SMS Servers
- Performing SMS Server Collections
- Performing SMS Client Collections
- Exploring SMS Collection Results
- Further Reading
Getting Started with Windows Server Update Services
- Getting Started with Windows Server Update Services
- Making VCM Aware of the WSUS Server
- Performing WSUS Server Collections
- Performing WSUS Client Collections
- Exploring WSUS Collection Results
  - Viewing WSUS Clients
  - Viewing WSUS Reports
- Further Reading
Accessing Additional Compliance Content
- Locating the Content Directory
- Launching the Content Wizard to Import Relevant Content
- Exploring Imported Content Results in the Portal
Installing and Getting Started with VCM Tools
- Installing the VCM Tools Only
- Foundation Checker
- VCM Job Manager Tool
- VCM Import/Export and Content Wizard (CW)
  - VCM Import/Export
  - Content Wizard
Maintaining VCM After Installation
- Customize VCM and Component-specific Settings
- Configure Database File Growth
- Configure Database Recovery Settings
- Create a Maintenance Plan for SQL Server 2005
- Incorporate the VCM CMDB into your Backup/Disaster Recovery Plans
Troubleshooting Problems with VCM
- Evaluating Missing UNIX Patch Assessment Results
- Resolving Reports and Node Summaries Problems
  - To Resolve the Problem
- Resolving Protected Storage Errors
  - To Resolve the Problem
- Resetting the Required Secure Channel (SSL)
- Resolving a Report Parameter Error
Configuring a Collector as an Agent Proxy
- Verifying Membership to CSI_COMM_PROXY_SVC on the Agent Proxy Machine
- Generating Key Pairs on the Agent Proxy Machine
- Uploading Keys to the Database
Index

Getting Started with VCM

Before you can begin using VCM to manage the machines in your enterprise, you must complete the

following steps:

1. Discover, License, and Install Windows Machines.

2. Discover, License, and Install UNIX/Linux Machines.

3. Discover, License, and Install Mac OS X Machines.

4. Discover, License, and Collect Oracle Data from UNIX Machines.

5. Customize VCM for your Environment.

6. Set up and use VCM auditing.

Discover, License, and Install Windows Machines

The following steps must be performed before collecting data from Windows machines:

1. Verifying Available Domains

2. Checking the Network Authority

3. Assigning Network Authority Accounts

4. Discovering Windows machines.

5. Licensing Windows machines.

6. Installing the VCM Agent on your Windows machines.

7. Performing an initial Windows collection.

8. Exploring the Windows collection results.

These steps are explained in the following subsections.

Verifying Available Domains

The VCM Collector must gain access to each domain in order to interact with all enterprise Windows

machines. During installation, VCM discovered all of the domains that the Network Authority Account

you provided had access to.

To view a list of these discovered domains in VCM, navigate to Administration | Settings | Network

Authority | Available Domains. VCM displays the available domains in the data grid.

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