5.3

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Table Of Contents

Copyright
About This Book
Preparing for Installation
- Using Installation Manager
- Understanding Installation Configurations
- Understanding Tools Installation
- Checking Prerequisites for Installation
- Understanding VCM's Use of FIPS Cryptography
Installing VCM Using Installation Manager
- Using the Installation Manager
  - Navigating VCM Installation Manager Screens
  - Installing VCM and the Related Components
Upgrading VCM and Related Components
- Prerequisites
  - Backup and Recovery
  - Assumptions for Upgrading Your VCM Collector and Database
- Upgrading to VCM 5.3
- Upgrading Existing Windows Agents
- Upgrading Existing Remote Clients
- Upgrading Existing UNIX Agents
  - To Upgrade the UNIX Agent(s) with a Local Package
  - To Upgrade the UNIX Agent(s) with a Remote Package
- Upgrading VCM for Virtualization
  - Upgrading an Agent Proxy Machine
  - Upgrading the vSphere Client VCM Plug-in
Getting Started with VCM Components and Tools
- Understanding User Access
- Launching and Logging Onto VCM
  - How to Launch VCM and Log On
- Getting Familiar with the Portal
- Where to Go Next
Getting Started with VCM
- Discover, License, and Install Windows Machines
- Discover, License, and Install UNIX/Linux Machines
- Discover, License, and Install Mac OS X Machines
- Discover, License, and Collect Oracle Data from UNIX Machines
- Customize VCM for your Environment
- How to Set Up and Use VCM Auditing
Getting Started with VCM for Virtualization
- Virtual Environment Configuration
- ESX 2.5/3.x,vSphere 4, and ESXi Servers Collections
- vCenter Server Collections
- Configuring Agent Proxy Virtualization Collections
- Configuring Agent Proxy Machines
- Configuring ESX/vSphere Servers
- Configuring Web Services for ESX/vSphere Server Communication
- Performing an Initial Virtualization Collection
- Exploring Virtualization Collection Results
- Configuring vCenter Server Data Collections
- About the vSphere Client VCM Plug-in
- Further Reading
Getting Started with VCM Remote
- Getting Started with VCM Remote
- Installing the VCM Remote Client
  - Installing the Remote Client manually
- Making VCM Aware of VCM Remote Clients
- Configuring VCM Remote Settings
  - Creating Custom Collection Filter Sets
  - Specifying Custom Filter Sets in the VCM Remote Settings
- Performing a Collection Using VCM Remote
- Exploring VCM Remote Collection Results
Getting Started with VCM Patching
- Getting Started with VCM Patching
- Getting Started with VCM Patching for Windows Machines
- Getting Started with VCM Patching for UNIX/Linux Machines
- Further Reading
Getting Started with Software Provisioning
- VMware vCenter Configuration Manager Package Studio
- Software Repository for Windows
- Package Manager for Windows
- Overview of Component Relationships
- Installing the Software Provisioning Components
- Using Package Studio to Create Software Packages and Publish to Repositories
  - Creating Packages
- Using VCM Software Provisioning for Windows
- Related Software Provisioning Actions
- Further Reading
Getting Started with VCM Management Extensions for Assets
- Getting Started with VCM Management Extensions for Assets
- Review Hardware and Software Configuration Item Fields
  - Modifying Hardware Configuration Item Fields
  - Modifying Software Configuration Item Fields
- Adding Hardware Configuration Items
  - Editing Values for Devices
  - Modifying Other Devices
- Adding Software Configuration Items
- Further Reading
Getting Started with VCM Service Desk Integration
- Getting Started with Service Desk Integration
- Service Desk Integration in the Console
- Service Desk Integration in Job Manager
- Further Reading
Getting Started with VCM for Active Directory
- Making VCM Aware of Domain Controllers
- Configuring VCM for Active Directory as an Additional Product
- Performing an Active Directory Data Collection
- Exploring Active Directory Collection Results
- Further Reading
Getting Started with VCM for SMS
- Getting Started with VCM for SMS
- Making VCM Aware of the SMS Servers
- Performing SMS Server Collections
- Performing SMS Client Collections
- Exploring SMS Collection Results
- Further Reading
Getting Started with Windows Server Update Services
- Getting Started with Windows Server Update Services
- Making VCM Aware of the WSUS Server
- Performing WSUS Server Collections
- Performing WSUS Client Collections
- Exploring WSUS Collection Results
  - Viewing WSUS Clients
  - Viewing WSUS Reports
- Further Reading
Accessing Additional Compliance Content
- Locating the Content Directory
- Launching the Content Wizard to Import Relevant Content
- Exploring Imported Content Results in the Portal
Installing and Getting Started with VCM Tools
- Installing the VCM Tools Only
- Foundation Checker
- VCM Job Manager Tool
- VCM Import/Export and Content Wizard (CW)
  - VCM Import/Export
  - Content Wizard
Maintaining VCM After Installation
- Customize VCM and Component-specific Settings
- Configure Database File Growth
- Configure Database Recovery Settings
- Create a Maintenance Plan for SQL Server 2005
- Incorporate the VCM CMDB into your Backup/Disaster Recovery Plans
Troubleshooting Problems with VCM
- Evaluating Missing UNIX Patch Assessment Results
- Resolving Reports and Node Summaries Problems
  - To Resolve the Problem
- Resolving Protected Storage Errors
  - To Resolve the Problem
- Resetting the Required Secure Channel (SSL)
- Resolving a Report Parameter Error
Configuring a Collector as an Agent Proxy
- Verifying Membership to CSI_COMM_PROXY_SVC on the Agent Proxy Machine
- Generating Key Pairs on the Agent Proxy Machine
- Uploading Keys to the Database
Index

1. Locate the AgentUpgradeLocal.sh file in \Program

Files\VMware\VCM\WebConsole\L1033\Files\UNIX_Remote_Command_Files.

2. Open the AgentUpgradeLocal.sh file with a text editor like Wordpad.

3. In the AgentUpgradeLocal.sh file, locate the following entry:

CSI_INSTALL_PACKAGE_LOCATION = CHANGE_THIS_TO_A_LOCAL_OR_NFS_DIRECTORY

4. Change this entry to point to either a local directory or an NFS directory where the VCM Agent Install

Packages are located (for example, /tmp/VCMu_Agent).

NOTE Agent install packages are installed on the Collector machine at \Program

Files\VMware\VCM\Installer\Packages.

5. Save and close the AgentUpgradeLocal.sh file.

6. Log into VCM and open the Console slider. Navigate to Console | UNIX Remote Commands |

UNIX Agent Upgrade. The UNIX Agent Upgrade data grid appears.

7. Select Agent Upgrade - Local Package.

8. Click Run. The Remote Commands wizard appears.

9. Select the machine(s) on which you want to upgrade the agent.

NOTE To determine which Agent is currently on a UNIX machine, navigate to Administration |

Machines Manager | Licensed Machines | Licensed UNIX Machines. To determine the latest version

number for the Agent, select About | Versions.

10. Click the arrow button to move the machines from the Available list to the Selected list. Click Next.

11. Select whether you want to upgrade the Agent now or later. To change the date, click the Calendar

icon. When you schedule the action, it is placed in the Administration | Job Manager | Scheduled list.

NOTE The Time of Day settings you choose are based on your User time zone. All VCM jobs run

based on the VCM Database time zone. You must account for the time and date differences between

your VCM User time and your VCM Database time. For example, if your VCM Database server is in

the Eastern time zone, and your VCM User is in the Pacific time zone, to run your job at midnight, you

would enter 9 PM.

12. Click Next, and then click Finish.

To Upgrade the UNIX Agent(s) with a Remote Package

This method sends the upgrade package with the remote command to execute on the UNIX machine. The

following remote upgrade packages are designed specifically for the various operating systems where the

Agent(s) can be upgraded:

AIX 4.3.3 Agent Upgrade (use only CMAgent.5.1.0.AIX.4)

AIX 5 Agent Upgrade

HP-UX (Itanium) Agent Upgrade

Upgrading VCM and Related Components

VMware, Inc. 41