5.3

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Table Of Contents

Copyright
About This Book
Preparing for Installation
- Using Installation Manager
- Understanding Installation Configurations
- Understanding Tools Installation
- Checking Prerequisites for Installation
- Understanding VCM's Use of FIPS Cryptography
Installing VCM Using Installation Manager
- Using the Installation Manager
  - Navigating VCM Installation Manager Screens
  - Installing VCM and the Related Components
Upgrading VCM and Related Components
- Prerequisites
  - Backup and Recovery
  - Assumptions for Upgrading Your VCM Collector and Database
- Upgrading to VCM 5.3
- Upgrading Existing Windows Agents
- Upgrading Existing Remote Clients
- Upgrading Existing UNIX Agents
  - To Upgrade the UNIX Agent(s) with a Local Package
  - To Upgrade the UNIX Agent(s) with a Remote Package
- Upgrading VCM for Virtualization
  - Upgrading an Agent Proxy Machine
  - Upgrading the vSphere Client VCM Plug-in
Getting Started with VCM Components and Tools
- Understanding User Access
- Launching and Logging Onto VCM
  - How to Launch VCM and Log On
- Getting Familiar with the Portal
- Where to Go Next
Getting Started with VCM
- Discover, License, and Install Windows Machines
- Discover, License, and Install UNIX/Linux Machines
- Discover, License, and Install Mac OS X Machines
- Discover, License, and Collect Oracle Data from UNIX Machines
- Customize VCM for your Environment
- How to Set Up and Use VCM Auditing
Getting Started with VCM for Virtualization
- Virtual Environment Configuration
- ESX 2.5/3.x,vSphere 4, and ESXi Servers Collections
- vCenter Server Collections
- Configuring Agent Proxy Virtualization Collections
- Configuring Agent Proxy Machines
- Configuring ESX/vSphere Servers
- Configuring Web Services for ESX/vSphere Server Communication
- Performing an Initial Virtualization Collection
- Exploring Virtualization Collection Results
- Configuring vCenter Server Data Collections
- About the vSphere Client VCM Plug-in
- Further Reading
Getting Started with VCM Remote
- Getting Started with VCM Remote
- Installing the VCM Remote Client
  - Installing the Remote Client manually
- Making VCM Aware of VCM Remote Clients
- Configuring VCM Remote Settings
  - Creating Custom Collection Filter Sets
  - Specifying Custom Filter Sets in the VCM Remote Settings
- Performing a Collection Using VCM Remote
- Exploring VCM Remote Collection Results
Getting Started with VCM Patching
- Getting Started with VCM Patching
- Getting Started with VCM Patching for Windows Machines
- Getting Started with VCM Patching for UNIX/Linux Machines
- Further Reading
Getting Started with Software Provisioning
- VMware vCenter Configuration Manager Package Studio
- Software Repository for Windows
- Package Manager for Windows
- Overview of Component Relationships
- Installing the Software Provisioning Components
- Using Package Studio to Create Software Packages and Publish to Repositories
  - Creating Packages
- Using VCM Software Provisioning for Windows
- Related Software Provisioning Actions
- Further Reading
Getting Started with VCM Management Extensions for Assets
- Getting Started with VCM Management Extensions for Assets
- Review Hardware and Software Configuration Item Fields
  - Modifying Hardware Configuration Item Fields
  - Modifying Software Configuration Item Fields
- Adding Hardware Configuration Items
  - Editing Values for Devices
  - Modifying Other Devices
- Adding Software Configuration Items
- Further Reading
Getting Started with VCM Service Desk Integration
- Getting Started with Service Desk Integration
- Service Desk Integration in the Console
- Service Desk Integration in Job Manager
- Further Reading
Getting Started with VCM for Active Directory
- Making VCM Aware of Domain Controllers
- Configuring VCM for Active Directory as an Additional Product
- Performing an Active Directory Data Collection
- Exploring Active Directory Collection Results
- Further Reading
Getting Started with VCM for SMS
- Getting Started with VCM for SMS
- Making VCM Aware of the SMS Servers
- Performing SMS Server Collections
- Performing SMS Client Collections
- Exploring SMS Collection Results
- Further Reading
Getting Started with Windows Server Update Services
- Getting Started with Windows Server Update Services
- Making VCM Aware of the WSUS Server
- Performing WSUS Server Collections
- Performing WSUS Client Collections
- Exploring WSUS Collection Results
  - Viewing WSUS Clients
  - Viewing WSUS Reports
- Further Reading
Accessing Additional Compliance Content
- Locating the Content Directory
- Launching the Content Wizard to Import Relevant Content
- Exploring Imported Content Results in the Portal
Installing and Getting Started with VCM Tools
- Installing the VCM Tools Only
- Foundation Checker
- VCM Job Manager Tool
- VCM Import/Export and Content Wizard (CW)
  - VCM Import/Export
  - Content Wizard
Maintaining VCM After Installation
- Customize VCM and Component-specific Settings
- Configure Database File Growth
- Configure Database Recovery Settings
- Create a Maintenance Plan for SQL Server 2005
- Incorporate the VCM CMDB into your Backup/Disaster Recovery Plans
Troubleshooting Problems with VCM
- Evaluating Missing UNIX Patch Assessment Results
- Resolving Reports and Node Summaries Problems
  - To Resolve the Problem
- Resolving Protected Storage Errors
  - To Resolve the Problem
- Resetting the Required Secure Channel (SSL)
- Resolving a Report Parameter Error
Configuring a Collector as an Agent Proxy
- Verifying Membership to CSI_COMM_PROXY_SVC on the Agent Proxy Machine
- Generating Key Pairs on the Agent Proxy Machine
- Uploading Keys to the Database
Index

To recover if the upgrade process is unsuccessful, reinstall the version from which you were upgrading,

reconnect the databases from the back up copies, and replace the CMFILES$ share files. Contact VMware

Customer Support to assist with identifying possible causes for the unsuccessful upgrade process before

again attempting the upgrade.

Assumptions for Upgrading Your VCM Collector and Database

Your current installation is functional.

Your customer number is consistent throughout the upgrade process.

All running jobs have completed, and no jobs are scheduled to start during the upgrade process. The

upgrade will stop the SQLAgent service. This will cancel any running jobs and prevent new jobs from

starting.

All users are logged off and will not be accessing VCM for the duration of the upgrade process.

If you have any questions regarding these procedures, contact VMware Customer Support before

proceeding.

Upgrading to VCM 5.3

The upgrade from VCM 4.11.1 or later to 5.3 supports installation of the VCM Collector with the

following:

32-bit hardware running Windows Server 2003 SP2 32-bit, with SQL Server 2005 32-bit

64-bit hardware running Windows Server 2003 SP2 64-bit, with SQL Server 2005 64-bit and 32-bit SQL

Server Reporting Services

Microsoft SQL Server 2005

CAUTION Before upgrading, be sure to back up your database(s) to avoid any potential loss of data.

Upgrading the VCM Database Only

To “upgrade” an existing VCM database (4.11.1 or later), move the database to a 64-bit SQL Server, attach

it to SQL Server, and then install VCM.

Upgrading VCM on a 32-Bit System

If you are using a version of VCM prior to 4.11.1, such as version 4.9.1 which uses SQL 2000, when

upgrading on a 32-bit system (32-bit hardware and a 32-bit operating system), you must upgrade SQL

Server 2000 to SQL Server 2005, including Reporting Services (32-bit only), and then install SQL Server

2005 SP3.

You must then upgrade to VCM 4.11.1 by following the upgrade documentation for that version, and

then upgrade to VCM 5.3.

Upgrading to a 64-Bit System

When upgrading to a 64-bit system (64-bit hardware and a 64-bit operating system), you must install 64-

bit SQL Server 2005 and SP3. You must also install, update, and configure 32-bit SQL Server Reporting

Services (SSRS). After installing the 32-bit version of SSRS, you must also install the 32-bit SSRS SP3.

When upgrading to a 64-bit system, during the upgrade process you will:

vCenter Configuration Manager Installation and Getting Started Guide

36 VMware, Inc.