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Table Of Contents

Copyright
About This Book
Preparing for Installation
- Using Installation Manager
- Understanding Installation Configurations
- Understanding Tools Installation
- Checking Prerequisites for Installation
- Understanding VCM's Use of FIPS Cryptography
Installing VCM Using Installation Manager
- Using the Installation Manager
  - Navigating VCM Installation Manager Screens
  - Installing VCM and the Related Components
Upgrading VCM and Related Components
- Prerequisites
  - Backup and Recovery
  - Assumptions for Upgrading Your VCM Collector and Database
- Upgrading to VCM 5.3
- Upgrading Existing Windows Agents
- Upgrading Existing Remote Clients
- Upgrading Existing UNIX Agents
  - To Upgrade the UNIX Agent(s) with a Local Package
  - To Upgrade the UNIX Agent(s) with a Remote Package
- Upgrading VCM for Virtualization
  - Upgrading an Agent Proxy Machine
  - Upgrading the vSphere Client VCM Plug-in
Getting Started with VCM Components and Tools
- Understanding User Access
- Launching and Logging Onto VCM
  - How to Launch VCM and Log On
- Getting Familiar with the Portal
- Where to Go Next
Getting Started with VCM
- Discover, License, and Install Windows Machines
- Discover, License, and Install UNIX/Linux Machines
- Discover, License, and Install Mac OS X Machines
- Discover, License, and Collect Oracle Data from UNIX Machines
- Customize VCM for your Environment
- How to Set Up and Use VCM Auditing
Getting Started with VCM for Virtualization
- Virtual Environment Configuration
- ESX 2.5/3.x,vSphere 4, and ESXi Servers Collections
- vCenter Server Collections
- Configuring Agent Proxy Virtualization Collections
- Configuring Agent Proxy Machines
- Configuring ESX/vSphere Servers
- Configuring Web Services for ESX/vSphere Server Communication
- Performing an Initial Virtualization Collection
- Exploring Virtualization Collection Results
- Configuring vCenter Server Data Collections
- About the vSphere Client VCM Plug-in
- Further Reading
Getting Started with VCM Remote
- Getting Started with VCM Remote
- Installing the VCM Remote Client
  - Installing the Remote Client manually
- Making VCM Aware of VCM Remote Clients
- Configuring VCM Remote Settings
  - Creating Custom Collection Filter Sets
  - Specifying Custom Filter Sets in the VCM Remote Settings
- Performing a Collection Using VCM Remote
- Exploring VCM Remote Collection Results
Getting Started with VCM Patching
- Getting Started with VCM Patching
- Getting Started with VCM Patching for Windows Machines
- Getting Started with VCM Patching for UNIX/Linux Machines
- Further Reading
Getting Started with Software Provisioning
- VMware vCenter Configuration Manager Package Studio
- Software Repository for Windows
- Package Manager for Windows
- Overview of Component Relationships
- Installing the Software Provisioning Components
- Using Package Studio to Create Software Packages and Publish to Repositories
  - Creating Packages
- Using VCM Software Provisioning for Windows
- Related Software Provisioning Actions
- Further Reading
Getting Started with VCM Management Extensions for Assets
- Getting Started with VCM Management Extensions for Assets
- Review Hardware and Software Configuration Item Fields
  - Modifying Hardware Configuration Item Fields
  - Modifying Software Configuration Item Fields
- Adding Hardware Configuration Items
  - Editing Values for Devices
  - Modifying Other Devices
- Adding Software Configuration Items
- Further Reading
Getting Started with VCM Service Desk Integration
- Getting Started with Service Desk Integration
- Service Desk Integration in the Console
- Service Desk Integration in Job Manager
- Further Reading
Getting Started with VCM for Active Directory
- Making VCM Aware of Domain Controllers
- Configuring VCM for Active Directory as an Additional Product
- Performing an Active Directory Data Collection
- Exploring Active Directory Collection Results
- Further Reading
Getting Started with VCM for SMS
- Getting Started with VCM for SMS
- Making VCM Aware of the SMS Servers
- Performing SMS Server Collections
- Performing SMS Client Collections
- Exploring SMS Collection Results
- Further Reading
Getting Started with Windows Server Update Services
- Getting Started with Windows Server Update Services
- Making VCM Aware of the WSUS Server
- Performing WSUS Server Collections
- Performing WSUS Client Collections
- Exploring WSUS Collection Results
  - Viewing WSUS Clients
  - Viewing WSUS Reports
- Further Reading
Accessing Additional Compliance Content
- Locating the Content Directory
- Launching the Content Wizard to Import Relevant Content
- Exploring Imported Content Results in the Portal
Installing and Getting Started with VCM Tools
- Installing the VCM Tools Only
- Foundation Checker
- VCM Job Manager Tool
- VCM Import/Export and Content Wizard (CW)
  - VCM Import/Export
  - Content Wizard
Maintaining VCM After Installation
- Customize VCM and Component-specific Settings
- Configure Database File Growth
- Configure Database Recovery Settings
- Create a Maintenance Plan for SQL Server 2005
- Incorporate the VCM CMDB into your Backup/Disaster Recovery Plans
Troubleshooting Problems with VCM
- Evaluating Missing UNIX Patch Assessment Results
- Resolving Reports and Node Summaries Problems
  - To Resolve the Problem
- Resolving Protected Storage Errors
  - To Resolve the Problem
- Resetting the Required Secure Channel (SSL)
- Resolving a Report Parameter Error
Configuring a Collector as an Agent Proxy
- Verifying Membership to CSI_COMM_PROXY_SVC on the Agent Proxy Machine
- Generating Key Pairs on the Agent Proxy Machine
- Uploading Keys to the Database
Index

The VCM Remote Client can be installed using any of several methods, including a manual installation

(provided below), "Installing the Remote Client using a Command Line" on page 151, or "Installing the

Remote Client using Windows Remote Commands" on page 152. All the methods are described in this

section.

Additionally, communication between the Collector and the Remote Client is secured using Transport

Layer Security (TLS) certificates. You can use the Enterprise certificate generated by VCM or you can use

an existing Enterprise certificate. The steps below include copying the VCM generated certificate to the

Remote Client; however, if you have an existing Enterprise certificate in the certificate store with a known

trust relationship with the Collector, you do not need to perform those steps. By default, the installation of

a Windows VCM base agent in HTTP mode adds the Collector's Enterprise Certificate to the certificate

store of the client system, and this certificate can also be used by the VCM Remote client.

NOTE The VCM Remote Client can be deployed to multiple machines in your enterprise using VCM’s

Remote Command feature. See "Installing the Remote Client using Windows Remote Commands" on

page 152 for more information.

Installing the Remote Client manually

1. Create a folder on the target mobile workstation and copy the following files from the Collector to the

target folder:

CM Remote Client.msi: Located on the Collector at [install

path]\VMware\VCM\AgentFiles.

CM_Enterprise_Certificate_xxx.pem: Located on the Collector at [install

path]\VMware\VCM\CollectorData.

2. Double click the CM Remote Client.msi copied to the mobile workstation. The VCM Remote Client

Setup installation wizard appears.

3. Click Next. The Installation Folder page appears.

Getting Started with VCM Remote

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