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Table Of Contents
- Software Content Repository Tool 5.0 Guide
- Contents
- About This Book
- Introduction to the Software Content Repository Tool
- Preparing for SCR Tool Installation
- Installing the Prerequisite Software for the SCR Tool
- Configuring the Red Hat Host Machine
- Managing Patch Content with the SCR Tool
- Troubleshooting the SCR Tool
- Out of Memory Error
- Content Download Network Connection Error
- Cannot Connect to Red Hat Account
- Session Login to Red Hat Fails
- Download from Red Hat Fails
- HP-UX Service Authentication Fails
- Download from HP Fails
- Proxy Server Configuration Fails
- Mismatch in Number of Patches
- OS Vendor Does Not Accept Credentials
- OS Vendor Errors
- Patch Download Errors
- Obsolete Patches Cause the Download to Fail
- HTTP Errors Are Not Marked as SEVERE
- Connection Refused Errors
- Null Pointer Exception Errors
- Index
Problem
When you run a replication process interactively, or in the cron logs when you use cron, a null pointer
error can occur. This type of error resembles the following message.
Apr 8, 2011 8:51:13 PM com.lumension.scr.client.StandaloneSCRepositoryClient
process
SEVERE: Error Processing Content Download Request.
java.lang.NullPointerException
at com.lumension.scr.pojo.SCPackage.download(SCPackage.java:416)
at com.lumension.scr.client.StandaloneSCRepositoryClient.download
(StandaloneSCRepositoryClient.java:389)
at com.lumension.scr.client.StandaloneSCRepositoryClient.process
(StandaloneSCRepositoryClient.java:328)
at com.lumension.scr.client.StandaloneSCRepositoryClient.main
(StandaloneSCRepositoryClient.java:429)
Cause
An undetermined number of reasons can cause this error.
Solution
Restart the replication process to continue downloading the patch content, and use cron to start the script
again the following day and resume replication. If persistent failures continue, log a ticket with VMware
Technical Support.
Troubleshooting the SCR Tool
VMware, Inc.
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