5.7
Table Of Contents
- Software Content Repository Tool 5.0 Guide
- Contents
- About This Book
- Introduction to the Software Content Repository Tool
- Preparing for SCR Tool Installation
- Installing the Prerequisite Software for the SCR Tool
- Configuring the Red Hat Host Machine
- Managing Patch Content with the SCR Tool
- Troubleshooting the SCR Tool
- Out of Memory Error
- Content Download Network Connection Error
- Cannot Connect to Red Hat Account
- Session Login to Red Hat Fails
- Download from Red Hat Fails
- HP-UX Service Authentication Fails
- Download from HP Fails
- Proxy Server Configuration Fails
- Mismatch in Number of Patches
- OS Vendor Does Not Accept Credentials
- OS Vendor Errors
- Patch Download Errors
- Obsolete Patches Cause the Download to Fail
- HTTP Errors Are Not Marked as SEVERE
- Connection Refused Errors
- Null Pointer Exception Errors
- Index
delete them.
4. On the SCR Tool host machine, from the scr_root/conf directory, open the properties file and
verify that it is updated with the new username and encrypted password.
5. Run the replication process again.
Session Login to Red Hat Fails
An incorrect entry in the Red Hat .properties file causes the session login from the Software Content
Repository (SCR) Tool to fail.
Problem
When you attempt a patch download from the Red Hat vendor site, the following error occurs.
SEVERE: Failed to establish login session with RHN
Cause
The unix directory is defined in the folder property file parameter in your RedHat-rt.properties
file.
If all entitlements are exhausted, the SCR Tool reports similar errors and additional log messages.
Solution
The property file parameter of folder defines the root folder to store the SCR Tool output.
1. Open the RedHat-rt.properties file and remove the unix directory from the defined folder
property, and save the file.
The entry in the properties file resembles: folder=SCR_output_folder
2. Verify that the user defined in the RedHat-rt.properties file is not a shared user account that is
used on multiple managed machines or by many individuals.
The entry in the properties file resembles: user=string
3. Verify that the SCR Tool host machine is not using native OS tools to update the operating system.
Download from Red Hat Fails
If you change or delete source machine information at Red Hat Network, patch download fails until you
reset the SCR Tool so that the correct source machine information is synchronized with the Red Hat
repository.
Problem
The log in to Red Hat succeeds, but the patch download fails with an error. For example:
FINE: Login Response XML is Server ID = Auth User ID = Auth Server Time =
Auth Expire = Auth = Channel = []
Aug 17, 2011 3:45:19 PM com.lumension.scr.pojo.SCPackage download
FINE: Downloading filegetPackage/mailman-2.1.5.1-34.rhel4.6.i386.rpm
Aug 17, 2011 3:45:19 PM com.lumension.scr.rhn.RHNRPMFile download
FINE: Downloading RPM file /patchRepo/repos2/RedHat/getPackage/mailman-
2.1.5.1-34.rhel4.6.i386.rpm
Aug 17, 2011 3:45:19 PM com.lumension.scr.client.StandaloneSCRepositoryClient
download
SEVERE: Package Download Exception
com.lumension.scr.exception.SCRException: Primary patch file failed download:
Troubleshooting the SCR Tool
VMware, Inc.
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