5.7

Solution
Verify that the SCRTool host machine has enough memory to run the patch replications, or run fewer
concurrent replications. Each patch replication is configured to require between 512MB of RAM minimum
and 2GB maximum.
Content Download Network Connection Error
The connection between the SCR Tool and the Content Download Network (CDN) might disconnect
occasionally.
Problem
The SCR Tool cannot connect to the CDN.
Cause
The SCRTool host machine cannot connect to the Internet.
Solution
1. Verify that the SCR Tool host machine can connect to the Internet.
2. Ping the address of the CDN server, which is contained in the logs.
3. If the ping to the server is not successful, determine whether a host resolution problem exists, or
determine if blocks exist in your firewall, then take the appropriate action to resolve the problem.
Cannot Connect to Red Hat Account
When account information changes for Red Hat, you must resynchronize the Software Content
Repository Tool with the Red Hat repository and update the startup script to use the new account
information.
Problem
The SCRTool connection to the Red Hat repository fails.
Cause
Red Hat account information changed.
Solution
Synchronize the SCR Tool with the Red Hat repository.
1. Select the SCR Tool output folder and delete all of the SystemId*.xml files.
For example:
cd PatchRepo/Repos/unix
rm SystemId*.xml
The path to the unix folder is located in the properties file, and is defined using the folder=value
parameter. For example: folder=/PatchRepo/Repos.
2. Log in to your Red Hat network content download site.
3. Locate any systems that were created by the SCR Tool whose names begin with redhat-nca*, and
Software Content Repository Tool 5.0 Guide
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VMware, Inc.