5.6

Table Of Contents
Prerequisites
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Review the list of supported platforms. See the VCM Installation Guide.
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If you are migrating a version of VCM to VCM 5.6, a SQL Server version to 2008 R2, or a 32-bit
environment to a 64-bit environment, see the VCM Installation Guide.
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Obtain the installation package from the Download VMware vCenter Configuration Manager Web site
or use the VCM 5.6 CD
CAUTION When the installation requires the domain name for the database server, use the NetBIOS
short form name. In two-tier and three-tier installations, if you install the Collector component using
the fully qualified domain name (FQDN), the Collector service stops after installation and does not
start, and collections do not run. For more information, see http://kb.vmware.com/kb/2000084.
Procedure
1. Start the installation from a network location or insert the VCM installation disk into the Windows
machine.
If you started the installation from a network location or if the installation screen does not appear,
navigate to the disk root directory or the file share and double-click setup.exe.
2. Select Run Installation Manager and follow the prompts to finish the installation.
3. For information about the installation options, click Help to open the Installation Manager online help.
What to do next
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After VCM is installed, verify that a SpringSource Tomcat service is registered as a local service with the
Web server or the database server. If the Tomcat service is missing, the installation encountered errors
that might be because of account permissions, which affect license upgrades. Check the prerequisites,
including the permissions, and reinstall VCM.
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Set permissions on Machine Keys. See "Change Permissions On Machine Certificate Keys" on page 119.
File System Permissions
VCM users, administrators, and service accounts must have permission to access the VCM file system.
These permissions include access to the directories on the VCM Collector at Program Files (x86)
\VMware\VCM\WebConsole\L1033\Files. The L1033\Files subdirectory is shared as CMFiles$.
You must modify the permissions according to the requirements of your environment. For example, users
must have read and write access to the Exported Reports directory to export reports.
The following directories in L1033\Files serve multiple purposes for users, administrators, and service
accounts.
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Discovery_Files: Provides access to text files that are used to discover or add machines manually.
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ERD_Extracts: Provides access to the default directory that contains extracted emergency repair disk
files. Backing up registry files requires the SE_BACKUP_NAME user right.
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Exported Reports: Allows access to the exported reports.
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File_Upload_Extracts: Allows access to the extracted copies of files uploaded from VCM.
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HistoryCache: Provides access to report history files.
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ImportedSRSReports: Allows access to SQL Server Reporting Service (SSRS) reports that are
imported into VCM.
Installing VCM
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