Installation guide

In addition, when checking connection to an OS or access to the shared disk, if a fault
is found on the error machine in diagnosis, the diagnosis function diagnoses other
machines; however, it targets managed machines that meet the following conditions.
For managed machines other than the targets, the diagnosis function does not count
on as the number of machines in a group.
 Managed in the same operation group with the error machine
 The Running Status is On
 The Maintenance Status is not On
 The Policy Status is On
 The Power Status is On or -
The details of abnormal end of the Diagnose and Power OFF action are as shown in
the following table:
Type of failed
machine
Conditions to cause abnormal end of
diagnosis
(In the checking order)
Notes
ESX Server
▪ A SigmaSystemCenter management
server cannot connect to VMware vCenter
Server.
▪ Connection to an error machine ends
with an authority error or is disconnected
on vCenter Server.
▪ There are two or more failed machines
in one group (other than the error
machine).
▪ When the number of machines that
cannot connect to an OS of machines in
the same group (including the error
machine).
- When there are two to four machines in
the group: two or more
- When there are five or more machines in
the group: three or more
▪ When the number of machines that
cannot connect to the shared disk in the
same group (including the error machine)
- When there are two to four machines in
the group: two or more
- When there are five or more machines in
the group: three or more
▪ If an error machine is normal.
▪ When a
SigmaSystemCenter
management server cannot
connect to vCenter Server,
the Job ends with an error
because the diagnosis
function cannot control the
recovery process.
▪ When there are many
machines that cannot connect
to an OS or access to the
disk, the diagnosis function
judges the circumstances that
it should not execute the
recovery process and ends
the process with an error.