1.0
Table Of Contents
- vCenter Chargeback User’s Guide
- Contents
- About This Book
- Introduction to vCenter Chargeback
- Installing vCenter Chargeback
- Configuring Administration Settings
- Authenticating and Managing Users, Roles, and Permissions
- Managing Chargeback Hierarchies
- Create a Chargeback Hierarchy
- Manage a Chargeback Hierarchy
- View a Chargeback Hierarchy
- Add a vCenter Server Entity
- Add a vCenter Chargeback Entity
- Rename a Chargeback Hierarchy or a Chargeback Entity
- Delete an Entity from the Hierarchy
- Delete a Chargeback Hierarchy
- Assign Attributes
- Move Entities Within a Hierarchy
- Share Virtual Machine Cost
- View Properties of a vCenter Server Entity
- Creating and Configuring a Cost Model
- Generating Reports
- System Health, Utilities, and Troubleshooting
- System Health
- Events
- Utilities
- Troubleshooting
- Unable to Send Report Through Email
- Storage Syncing Job Fails
- Unable to use Custom SSL Certificates
- Unable to View the vCenter Chargeback Plug-In in the VI Client
- Report Does not Display the Memory Usage Value and the Corresponding Cost
- Report Does not Display the Network Transmitted and Network Received Stats
- Report Does not Display the Disk Read and Disk Write Stats
- Unable to Add vCenter Server in vCenter Chargeback
- Changed Timezone Setting is not Reflected
- Installer Throws the SQL Driver not Found Error
- Status of Failed Data Collector is not Reflected Immediately on the System Health tab
- Non-English Characters are not Correctly Stored in the vCenter Chargeback Database
- Service Temporarily Unavailable Error Thrown when Accessing vCenter Chargeback
- Text and Messages on the vCenter Chargeback User Interface are not Correctly Displayed
- Error Occurs While Importing a Hierarchy from a CSV File
- Changes to Chargeback Hierarchy are not Reflected in the Concurrent User-Sessions
- Changes to the vCenter Server Hierarchy are not Reflected in vCenter Chargeback
- Unable to Fetch the Primary Group of a LDAP User
- Unable to Access the vCenter Chargeback Application
- Index
VMware, Inc. 87
Chapter 8 System Health, Utilities, and Troubleshooting
TheVIClientwasopenandconnectedtothevCenterServerwhentheapplicationwasregisteredwiththe
vCenterServerinstance.
RestarttheVIClientandconnecttothevCenterServer.AcceptthevCenterChargebackSSLcertificate.
Theplug‐inshouldnowappearintheVIClient.
YouloggedintotheVIClientbyspecifyingtheIPaddressofthevCenterServeraslocalhost.
IfthevCenterServerandtheVIClientareonthesamemachine,andyoutrytoaccessthevCenterServer
onthismachinebyusingtheVIClient,youmustspecifythe
actualIPaddressofthemachineandnotuse
localhost,sothattheplug‐inappearsintheVIClient.
Report Does not Display the Memory Usage Value and the Corresponding Cost
AprobablereasonmightbethatthestatisticscollectionlevelisnotproperlysetonthevCenterServer.For
vCenterServer2.5Update3andUpdate4,thestatisticscollectionlevelmustbesetto2oraboveforthe
averagememoryconsumedcountertobeavailable.ForvCenterServershipped
withvSphere4.0,thestatistics
collectionlevelcanbesetto1orabove.
Report Does not Display the Network Transmitted and Network Received Stats
AprobablereasonmightbethatthestatisticscollectionlevelisnotproperlysetonthevCenterServer.For
vCenterServer2.5Update3,vCenterServer2.5Update4,andvCenterServershippedwithvSphere4.0,the
statisticscollectionlevelmustbesetto3orabovefortheaveragenetwork
transmittedandreceivedcounters
tobeavailable.
Report Does not Display the Disk Read and Disk Write Stats
AprobablereasonmightbethatthestatisticscollectionlevelisnotproperlysetonthevCenterServer.
For vCenterServer2.5Update3,vCenterServer2.5Update4,andvCenterServershippedwithvSphere4.0,
thestatisticscollectionlev elmustbesetto3orabovefortheaveragediskread
andwritecounterstobe
available.
Unable to Add vCenter Server in vCenter Chargeback
Theprobablereasonsmightbe:
ThevCenterServerisnotrunning.
EnsurethatthevCenterServerisstartedandrunningbeforeyouaddittovCenterChargeback.
ThevCenterServerisnotreachableonthenetwork.
EnsurethevCenterServerisreachableoverthenetwork.
TheproxysettingsontheWebbrowserareinappropriate.
IfyouhaveconfiguredtheproxyserversettingsontheWebbrowserandincludedtheIPaddressofthe
vCenterChargebackmachineinthebypassproxylist(NoProxyfororExceptions),ensurethatthe
completeIPaddressortheFQDN
ofthevCenterChargebackmachineisenteredinthelistandnota
partialaddress.Forexample,iftheIPaddressofthemachineis90.0.1.1andthehostnameis
chargeserver,youmustprovidethefullIPaddressandnot90.0.*.*,ortheFQDN
chargeserver.example.com.
Changed Timezone Setting is not Reflected
ChangestothetimezonesettingonthevCenterChargebackmachinemightnotreflectautomaticallyinthe
application.YoumustrestartthevCenterChargebackserviceforthischangetobereflectedintheapplication.