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Table Of Contents
- vCenter Chargeback User’s Guide
- Contents
- About This Book
- Introduction to vCenter Chargeback
- Installing vCenter Chargeback
- Configuring Administration Settings
- Authenticating and Managing Users, Roles, and Permissions
- Managing Chargeback Hierarchies
- Create a Chargeback Hierarchy
- Manage a Chargeback Hierarchy
- View a Chargeback Hierarchy
- Add a vCenter Server Entity
- Add a vCenter Chargeback Entity
- Rename a Chargeback Hierarchy or a Chargeback Entity
- Delete an Entity from the Hierarchy
- Delete a Chargeback Hierarchy
- Assign Attributes
- Move Entities Within a Hierarchy
- Share Virtual Machine Cost
- View Properties of a vCenter Server Entity
- Creating and Configuring a Cost Model
- Generating Reports
- System Health, Utilities, and Troubleshooting
- System Health
- Events
- Utilities
- Troubleshooting
- Unable to Send Report Through Email
- Storage Syncing Job Fails
- Unable to use Custom SSL Certificates
- Unable to View the vCenter Chargeback Plug-In in the VI Client
- Report Does not Display the Memory Usage Value and the Corresponding Cost
- Report Does not Display the Network Transmitted and Network Received Stats
- Report Does not Display the Disk Read and Disk Write Stats
- Unable to Add vCenter Server in vCenter Chargeback
- Changed Timezone Setting is not Reflected
- Installer Throws the SQL Driver not Found Error
- Status of Failed Data Collector is not Reflected Immediately on the System Health tab
- Non-English Characters are not Correctly Stored in the vCenter Chargeback Database
- Service Temporarily Unavailable Error Thrown when Accessing vCenter Chargeback
- Text and Messages on the vCenter Chargeback User Interface are not Correctly Displayed
- Error Occurs While Importing a Hierarchy from a CSV File
- Changes to Chargeback Hierarchy are not Reflected in the Concurrent User-Sessions
- Changes to the vCenter Server Hierarchy are not Reflected in vCenter Chargeback
- Unable to Fetch the Primary Group of a LDAP User
- Unable to Access the vCenter Chargeback Application
- Index
vCenter Chargeback User’s Guide
86 VMware, Inc.
Unable to Send Report Through Email
Theprobablereasonsmightbe:
TheSMTPserverisnotconfigured.
CheckwhethertheSMTPserverisconfiguredontheapplication.
TheSMTPserverisnotreachable.
EnsurethattheSMTPserverisreachableoverthenetwork.
Athird‐partyapplicationisblockingvCenterChargebackfromsendingemail.
Ensurethatnothird‐partyapplication,suchasananti‐virusapplication,isblockingvCenterChargeback
fromsendingemails.Ifthereissuchanapplicationrunningandhastheoptionofexcludingsome
applicationsfrombeingblocked,includetheapplication
tomcat6.exeintheexcludeslist.
Storage Syncing Job Fails
AprobablereasonmightbethattheVirtualCenterManagementWebservicesserviceisstopped.Check
whethertheVirtualCenterManagementWebservicesserviceisstartedandrunningonthemachineonwhich
thevCenterServerisinstalled.EnsurethatthisserviceisrunningonallthevCenterServermachinesthatare
addedtothe
application.
Unable to use Custom SSL Certificates
vCenterChargebackisshippedwithdefaultSSLcertificates,whicharegeneratedusingOpenSSL.
To use custom SSL certificates do the following:
1Replacethesecurity‐relatedfiles,default.certanddefault.key,withthecustomSSLfiles.
Thedefault.certanddefault.keyfilesarestoredinthefollowingdirectory:
<Installation_Directory>/Apache2.2/conf/ssl
2Inthe<Installation_Directory>/Apache2.2/conf/httpd.conffile,modifythefollowingentries:
SSLCertificateFile conf/ssl/default.cert
SSLCertificateKeyFile conf/ssl/default.key
Intheaboveentries,replacethedefaultsecurity‐relatedfilenameswiththecustomSSLfilenames.
Unable to View the vCenter Chargeback Plug-In in the VI Client
Theprobablereasonsmightbe:
vCenterChargebackisnotregisteredasaplug‐inwiththevCenterServer.
Checkwhethertheapplicationhasbeenregisteredasaplug‐inwiththevCenterServer.Thisinformation
canbeobtainedfromthevCenterServerAccountspageoftheSettingstaboftheapplication.ThePlugin
RegisteredcolumninthetableonthispageshouldhavethevaluetrueforthisvCenter
Server.Ifthevalue
isnotsettotrue,editthisvCenterServerentryandselecttheRegisterAsPluginoption.
TheVIClientisunabletocommunicatewithvCenterChargeback.
TrytoconnecttovCenterChargebackfromaWebbrowser.TheVIClientmachineandthevCenter
Chargebackmachineshouldbeonthesamenetworkdomain.
vCenterChargebackSSLcertificatewasnotacceptedontheVIClient.
AfteryoulogintotheVIClient,aSecurityWarningmessageisdisplayedforthevCenterChargebackSSL
certificate.YoumusteitherinstallthecertificateorclickIgnoreonthemessagewindow.Ifyouclick
Cancel,youmustrestarttheVIClientandacceptthecertificate.