1.0

Table Of Contents
VMware, Inc. 79
8
vCenterChargebackinteractswithvariousserversanddatabases.Italsostoresinformationaboutusersand
variouscomponents,suchashierarchiesandentities.Toensurethattheapplicationandthecorresponding
componentsareworkingproperly,onemustmonitorthehealthoftheentiresystemperiodicallyandshould
beabletotroubleshootthe
issues,ifany.Thischapterincludesthefollowingtopics:
“SystemHealth”onpage 79
“Events”onpage 80
“Utilities”onpage 80
“Troubleshooting”onpage 85
System Health
TheSystemHealthtabactsasadashboard,providingyouwithinformationaboutandstatusoftheentire
system.ThedashboardshowscoloredstatusindicatorsnexttotheURLforeachserverandservice.The
significanceofthecolorsisasfollows:
Green:Normal.Theresponsetimewithintheacceptablerange.
Yellow:Warning.Theresponsetimeisbeyondtheacceptablerangebutnottoohightobeacauseof
seriousconcern.
Red:Alert.Theresponsetimeistoohigh.Youmusttakeimmediateaction.Averyhighresponsetime
mightcausetheapplicationtorespondslowlyorbecomeunresponsive.
Theresponsetimerangescanbedefinedinthesystem.YoucanchangethesesettingsfromtheSettingstab.
Toknowmoreabout
responsetimesettings,referto“ManageSystemHealthThresholds”onpage 38.
Theinformationonthepageisclassifiedintosixsections:
vCenterChargebackServers:DisplaysalistofallthevCenterChargebackServerinstancesincludedin
thecluster.Iftheinstallationisastandaloneinstance,onlyoneURLisdisplayed.Whenyoumovethe
cursoroveraURL,atooltipdisplaysthenameoftheserver,statusoftheserver,
responsetime,and
productbuildnumber.
OtherServers:Displaysthestatus andURLforthevCenterChargebackdatabase,theLDAPserver,and
theSMTPserver.WhenyoumovethecursoroverthedatabaseURL,atooltipdisplaysthename,status,
andresponsetimeofthevCenterChargebackdatabase.IfyoumovethecursorovertheLDAP
orSMTP
URL,atooltipdisplaysthenameandstatusoftheserver.
vCenterServers:DisplaysalistofallthevCenterServersaddedtotheapplicationinstances.Whenyou
movethecursoroveravCenterServ ername,atooltipdisplaysthename,status,responsetime,andthe
vCenterServerversion.
DataCollectors:DisplaysalltheDataCollectorinstancesinstalled.Whenyoumovethecursoroverthe
DataCollectorname,atooltipdisplaystheconnectionandstatus.TheconnectionincludesanIDthat
helpsyouidentifytheDataCollectorinstance.
System Health, Utilities, and
Troubleshooting
8