1.0.1
Table Of Contents
- vCenter Chargeback User’s Guide
- Contents
- About This Book
- Introduction to vCenter Chargeback
- Installing vCenter Chargeback
- Configuring Administration Settings
- Authenticating and Managing Users, Roles, and Permissions
- Managing Chargeback Hierarchies
- Create a Chargeback Hierarchy
- Manage a Chargeback Hierarchy
- View a Chargeback Hierarchy
- Add a vCenter Server Entity
- Add a vCenter Chargeback Entity
- Rename a Chargeback Hierarchy or a Chargeback Entity
- Delete an Entity from the Hierarchy
- Delete a Chargeback Hierarchy
- Assign Attributes
- Move Entities Within a Hierarchy
- Share Virtual Machine Cost
- View Properties of a vCenter Server Entity
- Creating and Configuring a Cost Model
- Generating Reports
- System Health, Utilities, and Troubleshooting
- System Health
- Events
- Utilities
- Troubleshooting
- Unable to Send Report Through Email
- Storage Syncing Job Fails
- Unable to use Custom SSL Certificates
- Unable to View the vCenter Chargeback Plug-In in the VI Client
- Report Does not Display the Memory Usage Value and the Corresponding Cost
- Report Does not Display the Network Transmitted and Network Received Stats
- Report Does not Display the Disk Read and Disk Write Stats
- Unable to Add vCenter Server in vCenter Chargeback
- Changed Timezone Setting is not Reflected
- Installer Throws the SQL Driver not Found Error
- Status of Failed Data Collector is not Reflected Immediately on the System Health tab
- Non-English Characters are not Correctly Stored in the vCenter Chargeback Database
- Service Temporarily Unavailable Error Thrown when Accessing vCenter Chargeback
- Text and Messages on the vCenter Chargeback User Interface are not Correctly Displayed
- Error Occurs While Importing a Hierarchy from a CSV File
- Changes to Chargeback Hierarchy are not Reflected in the Concurrent User-Sessions
- Unable to Access the vCenter Chargeback Application
- Unable to Remove the vCenter Chargeback Plug-In from the VI Client
- Unable to Fetch the Primary Group of a LDAP User
- Changes to the vCenter Server Hierarchy Are Not Reflected in vCenter Chargeback
- Index
vCenter Chargeback User’s Guide
94 VMware, Inc.
Installer Throws the SQL Driver not Found Error
Ifyouare runningtheinstallerfromasharedlocationonthenetwork,theinstallermightfailwiththe
followingerror:
SQL driver not found.
Youmustcopytheinstallerfilesontothelocalmachineandthenruntheinstaller.Aprobablealternativeis
tomapthissharedlocationtoanetworkdriveandthenruntheinstaller.
Status of Failed Data Collector is not Reflected Immediately on the System
Health tab
Thedatacollectorheartbeatissetto30seconds.Ifthedatacollectorfails,vCenterChargebackwaitsforat
least90secondsbeforeupdatingthestatusofthedatacollectorintheapplication.Therefore,theSystem
Healthtabdoesnotreflectthefailedstatusofthedatacollectorimmediately.
Non-English Characters are not Correctly Stored in the vCenter Chargeback
Database
IfyouusinganOracledatabaseasthevCenterChargebackdatabase,youmustconfigurethedatabasetouse
theUnicode(AL32UTF8)charactersettosupportthefollowingscenarios:
YouwanttodeploythevCenterChargebackdatabaseinanon‐Englishenvironment.
YouwanttosynchronizethevCenterChargebackdatabasewithavCenterServerdatabasethathas
non‐Englishdata.
Service Temporarily Unavailable Error Thrown when Accessing vCenter
Chargeback
Aprobablereasonmightbetherelevantservicesarenotrunning.Checkwhethertheservicesrelatedto
vCenterChargebackarerunning.IfyouhavejuststartedthesystemorvirtualmachineonwhichvCenter
Chargebackisinstalled,youmighthavetowaitforfewminutesfortherelevantservicestostart
before
accessingtheapplication.
Text and Messages on the vCenter Chargeback User Interface are not Correctly
Displayed
IfvCenterChargebackisinstalledonanon‐Englishoperatingsystem(forexample,JapaneseWindowsXP),
youmustsettheWebbrowserencodingtoUnicode(UTF‐8)ontheclientmachineforthetextsandmessages
toappearcorrectlyintheuserinterface.
Error Occurs While Importing a Hierarchy from a CSV File
AprobablereasoncouldbethattheCSVfilehasablankrow.IftheCSVfilecontainsanyblankrows,the
hierarchyimportfailswithanerrorstatingthatthespecifiedcolumnsarelessthantherequiredcolumns.
Changes to Chargeback Hierarchy are not Reflected in the Concurrent
User-Sessions
Creation,deletion,andrenamingofachargebackhierarchybyauserarenotautomaticallyreflectedinthe
concurrentuser‐sessions.Theconcurrentusersmustlogoutandthenloginagaintoseethesechanges.Any
otherchangetothechargebackhierarchy,suchasaddingordeletinganentity,mightnot
reflectimmediately
intheconcurrentuser‐sessions.Afterachangeismadetothechargebackhierarchy,thehierarchymustbe
manuallyrefreshedintheconcurrentuser‐sessions.Userscanrefreshthechargebackhierarchybyclickingthe
refreshbuttonnexttothechargebackhierarchyorbyloadinganotherchargebackhierarchyand
then
reloadingtherequiredchargebackhierarchy.