1.0.1
Table Of Contents
- vCenter Chargeback User’s Guide
- Contents
- About This Book
- Introduction to vCenter Chargeback
- Installing vCenter Chargeback
- Configuring Administration Settings
- Authenticating and Managing Users, Roles, and Permissions
- Managing Chargeback Hierarchies
- Create a Chargeback Hierarchy
- Manage a Chargeback Hierarchy
- View a Chargeback Hierarchy
- Add a vCenter Server Entity
- Add a vCenter Chargeback Entity
- Rename a Chargeback Hierarchy or a Chargeback Entity
- Delete an Entity from the Hierarchy
- Delete a Chargeback Hierarchy
- Assign Attributes
- Move Entities Within a Hierarchy
- Share Virtual Machine Cost
- View Properties of a vCenter Server Entity
- Creating and Configuring a Cost Model
- Generating Reports
- System Health, Utilities, and Troubleshooting
- System Health
- Events
- Utilities
- Troubleshooting
- Unable to Send Report Through Email
- Storage Syncing Job Fails
- Unable to use Custom SSL Certificates
- Unable to View the vCenter Chargeback Plug-In in the VI Client
- Report Does not Display the Memory Usage Value and the Corresponding Cost
- Report Does not Display the Network Transmitted and Network Received Stats
- Report Does not Display the Disk Read and Disk Write Stats
- Unable to Add vCenter Server in vCenter Chargeback
- Changed Timezone Setting is not Reflected
- Installer Throws the SQL Driver not Found Error
- Status of Failed Data Collector is not Reflected Immediately on the System Health tab
- Non-English Characters are not Correctly Stored in the vCenter Chargeback Database
- Service Temporarily Unavailable Error Thrown when Accessing vCenter Chargeback
- Text and Messages on the vCenter Chargeback User Interface are not Correctly Displayed
- Error Occurs While Importing a Hierarchy from a CSV File
- Changes to Chargeback Hierarchy are not Reflected in the Concurrent User-Sessions
- Unable to Access the vCenter Chargeback Application
- Unable to Remove the vCenter Chargeback Plug-In from the VI Client
- Unable to Fetch the Primary Group of a LDAP User
- Changes to the vCenter Server Hierarchy Are Not Reflected in vCenter Chargeback
- Index
VMware, Inc. 91
Chapter 8 System Health, Utilities, and Troubleshooting
Thedatarestoringscriptsprovidedare:
restoreTablesData:Thisscriptrestoresthedatafromthecost,hierarchy,andreportrelatedCSVfiles
tothecorrespondingvCenterChargebackdatabasetables.IntheSQLServerscript,youmustsetthe
@ARCH_DIRparametertothecompletepathofthefolderinwhichtheCSVfilesandtheSchema.inifile
are
saved.Youmustalsosetthe@REQ_FROM_DATEparametertothedatefromwhichthedatamustbe
restoredfromtheCSVfiles.IntheOraclescript,youmustsettheFROM_DATEparametertothedatefrom
whichthedatamustberestoredfromtheCSVfiles.ThevalueoftheEND_TIME
fieldintheCSVfilesis
comapredwiththisspecifieddatetoidentifythedatathathastoberestored.
restoreStatsData:ThisscriptrestoresthedatafromtheCBVCPerformanceStat.csvfiletothe
CB_VC_PERFORMANCE_STATtable.IntheSQLServerscript,youmustsetthe@ARCH_DIRparametertothe
completepathofthefolderinwhichtheCSVfileandtheSchema.inifilearesaved.Youmustalsosetthe
@REQ_FROM_DATEparameter
tothedatefromwhichthedatamustberestoredfromtheCSVfileandthe
@REQ_INTERVALparametertotherequiredsampleinterval.IntheOraclescript,youmustsetthe
FROM_DATEparametertothedatefromwhichthedatamustberestoredfromtheCSVfileandthe
REQ_INTERVALparameter
totherequiredsampleinterval.
Troubleshooting
Thissectiondescribessomeoftheissuesthatyoumightface,theprobablereasonsfortheiroccurrence,and
solutionorworkaroundfortheissues,ifany.Thefollowingissuesarecovered:
“UnabletoSendReportThroughEmail”onpage 92
“StorageSyncingJobFails”onpage 92
“UnabletouseCustomSSLCertificates”onpage 92
“UnabletoViewthevCenterChargebackPlug‐InintheVIClient”onpage 92
“ReportDoesnotDisplaytheMemoryUsageValueandtheCorrespondingCost”onpage 93
“ReportDoesnotDisplaytheNetworkTransmittedandNetworkReceivedStats”onpage 93
“ReportDoesnotDisplaytheDiskReadandDiskWriteStats”onpage 93
“UnabletoAddvCenterServerinvCenterChargeback”onpage 93
“ChangedTimezoneSettingisnotReflected”onpage 93
“InstallerThrowstheSQLDrivernotFoundError”onpage 94
“StatusofFailedDataCollectorisnotReflectedImmediatelyontheSystemHealthtab”onpage 94
“Non‐EnglishCharactersarenotCorrectlyStoredinthevCenterChargebackDatabase”onpage 94
“ServiceTemporarilyUnavailableErrorThrownwhenAccessingvCenterChargeback”onpage 94
“TextandMessagesonthevCenterChargebackUserInterfacearenotCorrectlyDisplayed”onpage 94
“ErrorOccursWhileImportingaHierarchyfromaCSVFile”onpage 94
“ChangestoChargebackHierarchyarenotReflectedintheConcurrentUser‐Sessions”onpage 94
“UnabletoAccessthevCenterChargebackApplication”onpage 95
“UnabletoRemovethevCenterChargebackPlug‐InfromtheVIClient”onpage 95
“UnabletoFetchthePrimaryGroupofaLDAPUser”onpage 95
“ChangestothevCenterServerHierarchyAreNotReflectedinvCenterChargeback”onpage 96