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VMware vCenter AppSpeed Installation and Upgrade Guide
26 VMware, Inc.
Troubleshooting
If you encounter problems when using AppSpeed, use this troubleshooting information.
AppSpeed Setup Errors
You might have problems while setting up AppSpeed.
Failed to Register AppSpeed with vCenter Server
Problem
Setup fails and the following error message appears:
Failed to register AppSpeed with vCenter Server: Unable to find AppSpeed Server on the
configured vCenter Server.
Cause
You entered the IP address of a vCenter Server that is not the server on which AppSpeed was installed.
Solution
1 Verify the accuracy of the vCenter Server IP address.
2 Run setup again and enter the correct IP address.
vCenter Server HTTPS Web Service Port Does Not Work With Port 443
Problem
Setup fails and the following error message appears:
Connection timed out. Verify the vCenter address and try again.
Cause
The vCenter Server HTTPS Web Service port is not configured to work with the default port 443.
Solution
1 Check the vCenter ServerWeb Service port.
2 Run setup again and enter <vCenter_IP>:<HTTPS_Port> in the vCenter parameters section.
vCenter Server HTTPS Web Service Port Traffic Is Blocked
Problem
Setup fails and the following error message appears:
Connection timed out. Verify the vCenter address and try again.
Cause
The vCenter Server HTTPS Web Service port is blocked to traffic between the AppSpeed Server and
vCenter Server.