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Table Of Contents
VMware vCenter AppSpeed User’s Guide
46 VMware, Inc.
5Iftheproblempersists,gotohttp://<AppSpeedserver_ip>/AppSpeed/static/setup.exeanddownload
setup.exefromtheAppSpeedBrain.
Ifyousucceed,theserverisaccessible.
6Iftheproblempersistsandthe503ServiceUnavailablemessageappears,logintotheAppSpeedserver
virtualmachineastheconsoleuserandrunrestart_AppSpeed fromtheconsole.
Problem
TheuserinterfacecannotconnecttoAppSpeed.
Cause
StorageusedbytheAppSpeedserverwasdisconnectedforawhilecausingthefilesystemtorespondasa
readonlyfilesystem.
VerifythecausebyloggingintotheconsoleontheAppSpeedvirtualmachineandrunningcommandssuch
asstart_AppSpeedor
restart_AppSpeed.Theresultingerrormessagewillindicatethatthefilesystemis
readonly.Forexample,amessagesimilartothefollowingonemightappear:
OSError:[Error30]Readonlyfilesystem:ʹtwistd.pid’
Solution
1 Validatethatthestorageisup.
2FromthevSphereClientorVIclient,reboottheAppSpeedservers
virtualmachinetoreinitializethefile
system.
General Errors While Using AppSpeed
IfyouhaveproblemswhileusingAppSpeed,trythesetroubleshootingsuggestions.
Problem
OneofmyvirtualmachinesisnotintheAppSpeedInventoryTree.
Cause
NoAppSpeedprobeisconfiguredtomonitorthevirtualmachine.
Solution
1VerifythatanAppSpeedprobeisrunningandlocatedtogetherwiththevirtualmachineonthesamehost.
2In
theHostnetworkingconfiguration,verifythattheAppSpeedprobeisconnectedtothevSwitchthat
thevirtualmachineusesfortraffichandling.
Cause
Thevirtualmachineisnotmappedduetoalowvolumeoftraffic.
Solution
1IntheAnalysismodule,selectApplicationsandServersintheinventorytree.
2ClickUnmappedTrafficon
thepageselectionbar.
3ClicktheServerstabandsearchforthevirtualmachine.
Alownumberofhitsindicatesthatthevirtualmachineisnotyetmapped.
Cause
ThevirtualmachineisnotdisplayedbecauseSSLprivatekeysneedtobeloaded.