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Table Of Contents
VMware, Inc. 35
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YoucanmonitorServiceLevelAgreement(SLA)compliancebasedontheperformanceofapplicationsand
transactions.AppSpeedmonitorstheselatencyanderrorthresholdsfortransactions.Whenathresholdis
exceeded,AppSpeedgeneratesanevent.
YoucanmanuallymonitoreventsoryoucanconfigureAppSpeedtosendemailnotificationswheneveran
event
isgenerated.
Thischapterincludesthefollowingtopics:
“SLAStates”onpage 35
“ConfiguringSLAThresholds”onpage 35
“ConfigureEmailNotifications”onpage 38
“ViewingEvents”onpage 39
SLA States
AppSpeedusesstatechangestogenerateevents.Thestateofatransactionisbasedonitscompliancetothe
definedlatencyanderrorthresholds.
Thestateofanapplicationreflectstheworststateofanyofitstransactions.Forexample,ifthestateofallthe
transactionsisOK,thestate
oftheapplicationisOK.IfthestateofanytransactionisNotAvailable,the
applicationstateisNotAvailable.
Configuring SLA Thresholds
Youcandefinethelevelsatwhichstatechangesoccurinresponsetofluctuationsinperformanceasmeasured
bylatencyandthepercentageoferrors.Youconfigurethresholdspertransaction.
Whenaperformancelevelexceedsadefinedthreshold,achangeinstateoccurs.Specificthresholdsare
definedforeachstatebased
onthedegreeofanapplication’scompliancewithordeviationfromtargetSLA
levels.Thetransitionbetweenstatesoccursbasedonthethresholdsdefinedforwarning,SLAviolation,and
unavailablestates forthegiventransaction.
Youcanenableordisableperformancemonitoringperapplicationorpertransaction.See“EnableorDisable
SLAMonitoringofTransactions”onpage 36.
Event Management
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NOTEYoucanviewtherealtimestatesforallapplicationsorforthetransactionsofaselectedapplication.
See“ViewRealTimeStates”onpage 15.