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VMware, Inc. 31
Chapter 7 Troubleshooting
Solution
1Intheuserinterface,selectSSLManagementintheAdministrationmoduleandverifythattheserver
appearsonthelist.
2Iftheserverisonthelist,loadthecorrespondingprivatekeys.
See“ManagingSSLKeys”onpage16.
Problem
YourapplicationdoesnotappearintheAppSpeeduserinterface.
Solution
1IntheAnalysismodule,selectApplicationsandServersintheinventorytree.
2 SelectUnmappedTrafficonthepageselectionbar.
3ClicktheServerstabandsearchfortheserverthatrunstheapplicationundertherelevantprotocol.
Alownumberofhitsindicatesthattheapplicationisnotyetmapped.IntheTransactionstab,youcan
seethetransactionsthatarenotmappedtoanapplicationduetoalownumberofhits.
4Iftheserverisnotdiscovered,verifythattheAppSpeedprobeisrunningandconnectedtothesame
vSwitchthattheserverusesfortraffichandling.